Physical Damage Specialist
3 weeks ago
**Why USAA?**: Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special
**The Opportunity**:
USAA is seeking a dedicated Physical Damage Specialist in the Houston area. This is a field position with a company vehicle provided. Relocation assistance is not availabl
As a dedicated Physical Damage Specialist, you will work within defined guidelines and framework, responsible for building relationships and providing oversight of our third-party vendors through virtual or in person interactions with members, claimants, and third-party personnel. You will drive USAA's financial strength by ensuring accuracy and quality of third-party vendors’ work product. You will work to resolve problems with a focus on the mission and exceptional member experiences.
**What you'll do**:
- Responsible for on-boarding, oversight, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable.
- Evaluates vendor work product to ensure quality, accuracy, and adherence to the terms and conditions of the contract.
- Collaborates with 3PRM on vendor footprint to balance member needs and operational resources.
- Responsible for complaint and payment discrepancy resolution within the vendor MOI.
- Provides direction as needed on borderline Total Loss situations.
- Accountable for providing decisions and insight on physical damage losses within authority granted and advances requests for further authority as needed.
- Acquires and applies advanced knowledge of P&C insurance industry products, services, contracts and internal processes and procedures to ensure compliance.
- Supports workload surges and/or Catastrophe Operations, as needed.
- Assists with managing output/throughput and associated USAA adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions).
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have**:
- High School Diploma or General Equivalency Diploma.
- 4 years auto physical damage estimating experience.
- Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 certification within 12 months of hire.
- Capability to prioritize, problem solve, and effectively communicate next steps and path to resolution.
- Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service.
- Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
- Strong oral and written communication skills.
**What Sets You Apart**:
- 5+ years of complex auto physical damage estimating
- Experience with STARS or other automotive Direct Repair Programs (DRP)
- Collision body shop experience
- Proficiency with CCC vehicle damage estimating system
- Supervisory experience over large repair shop networks
- Proven ability to multi-task and triage claims in a high-volume environment
- I-CAR Platinum certification
- P&C insurance adjuster license
- Currently reside in the South East Houston area
**Other Work Requirements**:
- May require the ability to crouch and stoop to inspect damaged vehicles.
- Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**What we offer**:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $ 75,540 - $ 135,970.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance,
-
Physical Damage Specialist
2 weeks ago
Houston, United States United Services Automobile Association - USAA Full timeUSAA is seeking a dedicated Physical Damage Specialist in the Houston area. This is a field position with a company vehicle provided. Relocation assistance is not availabl. As a dedicated Physical Damage Specialist, you will work within defined guide Damage, Specialist, Field, Physical, Operations, Business Services, Vendor
-
Damage Investigator- West Houston
2 days ago
Houston, United States WSB Full timeJoin us on the exciting journey ahead with WSB! Rooted in the belief that culture propels success, we thrive on fostering strong relationships, collaboration, and forward-thinking ideas. At WSB, we're not just about the present; we're constantly seeking opportunities to shape the future together. We invite you to embark on this exhilarating adventure with...
-
Damage Investigator- West Houston
2 days ago
Houston, United States WSB Full timeJoin us on the exciting journey ahead with WSB! Rooted in the belief that culture propels success, we thrive on fostering strong relationships, collaboration, and forward-thinking ideas. At WSB, we're not just about the present; we're constantly seeking opportunities to shape the future together. We invite you to embark on this exhilarating adventure with...
-
Inventory Control Specialist
7 days ago
Houston, United States Memorial Hermann Health System Full timeAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...
-
Inventory Control Specialist
14 hours ago
Houston, United States Memorial Hermann Health System Full timeAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...
-
Transportation Specialist
2 days ago
Houston, United States Wayfair Full timeWe are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving...
-
Claims Recovery Specialist
8 hours ago
Houston, United States Konkordia Phoenix PLC, Inc. Full timeJob DescriptionJob DescriptionSalary: Commission OnlyPhoenix Loss Control is seeking qualified individuals to fill 1099 contractor openings for Claim Recovery Specialists. Phoenix Loss Control supplies investigation, billing and financial recovery services for telecommunications, cable, and utility providers across the United States who have experienced...
-
Technical Claims Specialist
1 month ago
Houston, United States General Search & Recruitment Full timeJob DescriptionJob DescriptionTechnical Claims SpecialistHouston, TXA well-respected Insurance Carrier is seeking a qualified and experienced Technical Claims Specialist to join our dynamic team. As a Technical Claims Specialist, you will play a crucial role in managing and resolving a variety of commercial claims, including general liability, property,...
-
Warehouse Specialist
1 month ago
Houston, United States Graham Packaging Company Full timeCompany Statement: Graham Packaging is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. For employees at Graham, our Blue Culture is part of their everyday lives, too. In other words, Blue is how we do things here. At Graham, we...
-
Delivery Specialist
3 weeks ago
Houston, United States APC Full timeJob DescriptionJob DescriptionAuto Parts Delivery SpecialistThe ideal Delivery Specialist will have a passion for delivering superior customer serviceDrive a company owned vehicle while making multiple stops throughout your dayEager to grow and learn while having fun in a fast moving environmentPassion for developing relationships with our customersHard...
-
Reinspection Specialist
7 days ago
Houston, United States sagesure Full timeOverview:If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Reinspection Specialist. If you are an individual with great attention to detail and the ability to conduct thorough reinspections of property...
-
Specialist Equipment Repair
1 month ago
Houston, United States Clean Harbors Full timeSafety-Kleen in Missouri City, TX is seeking an Equipment Repair Specialist to join their team! This position will be responsible for completing repairs and maintenance of parts washers at our internal and external sites. This is an entry level role that provides various growth opportunities within The Company. Why work for Clean Harbors? Health and...
-
Specialist, Lead Safety
21 hours ago
Houston, United States Enterprise Products Company Full timeEnterprise Products Partners L.P. is the largest publicly traded partnership and a leading North American provider of energy services. Headquartered in Houston, Texas, Enterprise Products and its affiliates have over 6,500 employees. Enterprise's large integrated, geographical portfolio of assets provides multiple opportunities to grow through internal...
-
Houston, United States Soliant Full timeMinimum 1+ years physical therapy experience required.We are seeking a highly skilled and dedicated Assistive Technology Specialist to join our dynamic team. As an Assistive Technology Specialist, you will work closely with our physical therapists and patients to assess, implement, and optimize assistive technologies to improve the mobility and independence...
-
IT Support Specialist
6 days ago
Houston, United States New WorldNational Auto Parts Full timeJob Summary: We are seeking a IT Support Specialist with a passion for the automotive industry to join our team. As an Auto Parts IT Support Specialist, you will be responsible for resolving IT issues and providing support to our South Texas Region stores. Duties - Respond to IT support requests from employees and resolve technical issues promptly. - Set up...
-
HSE Specialist
1 day ago
Houston, United States KBR Full timeTitle: HSE Specialist KBR's Sustainable Technology Solutions (STS) group is looking for a HSE Specialist to assist with planning, establishing, implementing, and maintaining a variety of safety, environmental, and health measures and initiatives on a multi-billion-dollar project. We are seeking an experienced HSE Specialist to ensure compliance with...
-
Inventory Specialist
2 days ago
Houston, Texas, United States tapwage Full timeSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.INVENTORY SPECIALIST (STARSHIP) – TEMPORARYRESPONSIBILITIES: Receive, store...
-
Breast Reconstruction Specialist
1 day ago
Houston, United States Axogen Full timeAxogen is committed to building and maintaining a strong and gratifying company culture that fosters a work-life balance and professional growth. Our hands-on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one! Axogen is the leading company revolutionizing the science of nerve...
-
HR Learning Specialist
3 days ago
Houston, United States Motion Recruitment Full timeThe main purpose of this role is to provide a specialist facilitation that extracts and documents critical tacit knowledge from individuals, projects, mergers, acquisitions and divestments. The extraction of knowledge is a key success to providing tangible value to the business e.g. improve decision-making, improve cost efficiency, and improve...
-
HR Learning Specialist
2 days ago
Houston, United States Motion Recruitment Partners LLC Full timeThe main purpose of this role is to provide a specialist facilitation that extracts and documents critical tacit knowledge from individuals, projects, mergers, acquisitions and divestments. The extraction of knowledge is a key success to providing tangible value to the business e.g. improve decision-making, improve cost efficiency, and improve safety....