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Capital Call Automation

3 months ago

Westwood, United States Citizens Full time

**Description**

The Product Owner (Experience Owner II - EO2) for Partner Lending will lead the build of an automated capital call solution for the business. They will collaborate with business, technology, and other supporting partners to prioritize and deliver on the strategic vision of the Partner Lending business line.

The EO2 of capital call automation will build out a system capable of handling hundreds of transactions at once allowing us to meet the complex needs of our clients in the Private Equity & Venture Capital space. The EO2 will be expected to collaborate with end users of the system ensuring their needs are met and working with them to prioritize the most impactful features.

The EO2 will be responsible for leading an agile POD that will be the key thought leaders in building out this system. They will need to thoroughly understand the business needs and how to translate those into technical requirements to be successful.

**Responsibilities**
- Partner closely with business unit senior leadership to deliver on the strategy and roadmap for building out the capital call automated solution.
- Proactively drive and facilitate team continuous discussion of innovative ways to improve products and services.
- Set ambitious and clear product vision, strategy, and Objectives and Key Results (OKRs) aligned to metrics; communicate to stakeholders, the team, and the rest of the unit.
- Serve as key leader on agile team(s).
- Create, prioritize and refine backlog in collaboration with Neighborhood Leads to deliver the most valuable work first, while ensuring technical integrity of all features or components.
- Frequently review and analyze metrics and OKRs to update to key stakeholders on progress against product roadmap.

**Qualifications**
- 10+ years of experience in product development, marketing, strategy, digital, process/user interface design.
- Proven experience implementing strategies by setting realistic OKRs.
- Ability to facilitate collaboration with team members to develop new ideas & solve problems within Neighborhood/Town domain.
- Knowledge of agile approaches (e.g., XP, Kanban, Crystal, FDD) as well as design thinking and front -to-back process reengineering and automation.
- Extensive experience providing technical solutions to functional challenges.
- Substantial knowledgebase of relevant products/services which is broad, current and technology focused.
- Ability to link and synthesize data and research across the business and external market to drive product development and enable digitization.
- Coaching and leading teams on the advanced use of requirements analysis tools and services, including prototyping and use-cases.
- Producing detailed functional and information requirements models and documentation, including strong story telling expertise to ensure impact and buy in.

**Preferred Experience**
- Bachelor’s degree; Master’s degree highly desired
- Experience in financial services

**Hours & Work Schedule**
- Hours per Week: 40
- Work Schedule: Monday - Friday 8am-5pm

**Pay Transparency**

The salary range for this position is $128,250-$200,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

**Equal Employment Opportunity**

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

**Why Work for Us**

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
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