Cocina Clerk

4 weeks ago


Wilmington, United States Northgate Gonzalez Markets, Inc. Full time

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
The essential duties and responsibilities of this position include, but are not limited to, the following:

- Observe all store rules and company policies.
- Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations; must wear approved hat or hair net;
- Must wear an approved hat or hair net.
- Observe shift operating hours at all times as scheduled or assigned by store manager.
- Adhere to all local, state and federal health and civil code regulations.
- Assist in receiving and unloading of merchandise when necessary; check and verify product receiving to ensure that items listed on vendor invoices are all delivered; check products for quality, count, and condition.
- Take stock to storage or shelf areas.
- Follow pre-determined schematics and production forecasts. Keep manager or other designated personnel aware of low inventory conditions or spoilage problems.
- Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
- Wait on customers including slicing, cutting, weighing, packaging and labeling merchandise.
- Assist in preparation of food products.
- Comply with safety policies and procedures; read all Safety Committee bulletins.
- Assist in training associates when assigned.
- Control excessive use of utilities and water and observe sound conservation practices.
- Perform other duties and assignments as directed.
- Greet all customers and provide them with prompt and courteous service or assistance.
- Maintain and promote new items and weekly specials.
- Keep refrigerated cases and other displays stocked and properly faced at all times in accordance with department standards.
- Display merchandise in an attractive, appealing, neat and colorful manner.
- Keep perishable merchandise rotated in accordance with department policy and product code dates and pull all out-of-code merchandise; following FIFO Rules (first in first out)
- Maintain a regular cleaning and sanitation program in compliance with store policy, department standards and state and local health regulations on a regular, ongoing basis.
- Assist in keeping all food preparation, display and storage areas clean, clear and in good order.
- Respond promptly to emergencies or potential safety hazards.
- Check refrigeration equipment for proper performance a minimum of one time per shift; communicate temperature failure of cases to key person in charge.
- Use and maintain equipment in good working order.
- Immediately advise department manager of any maintenance or equipment problems including temperature failure in refrigerated cases and display units.
- Take action to control shrinkage and pilferage losses; observe security standards by staying alert and being aware of customer actions and behavior; report to manager or security any abnormal behavior.
- Protect company assets at all times.
- Maintain good communications with co-workers and throughout the organization.
- Notify department manager of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action or that may potentially require such action.

**REQUIREMENTS AND CONDITIONS**:
To perform this job successfully, an individual must be able to perform all of the duties described in the preceding in an efficient and competent manner. The requirements and conditions listed below are representative of the minimum levels of knowledge, skill, experience, and/or ability required. Some requirements may be modified to accommodate individuals with disabilities:
**Skills Required**:

- Ability to hear, speak and understand the spoken word in English in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.
- Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand instructions for operating electronic equipment and tools; company handbooks, policies and procedures; and other written job-related documents.
- Be fully knowledgeable and thoroughly familiar with all of the various cuts and types of meat products sold in the department including recommended uses or cooking methods and store/department procedures, policies and operations.

**Physical Demands and Conditions**

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

- While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools or controls.
- The employee must frequently walk, talk or hear, and reach with the hands an