Public Safety Officer-all Shifts

2 weeks ago

Boston, United States Boston Medical Center Full time

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

**Position: Public Safety Officer**

**Department: Public Safety**

**Schedule: Full Time, All shifts**

***:
Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police, security, parking, transportation and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members’ institutions. Utilizes the medical center’s core values as the basis for decision making and to facilitate the medical center’s mission.

**ESSENTIAL RESPONSIBILITIES / DUTIES**:

- Performs daily Operational Functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMC’s operational needs are met in as efficient a manner as possible.
- Operational responsibilities include, but are not limited to, the following standards:

- Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer.
- Responds immediately and appropriately to all emergency, contingency, or disaster situations.
- Responds as soon as possible to all calls assigned by the Public Safety Desk Officer.
- Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken.
- Completes all incident reports in an objective manner, writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift.
- Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve.
- Manage complex and dynamic and emotionally charged situations in an effort to restore order, investigate nefarious or criminal activity and take the appropriate safety, security or police actions
- Investigate all reports of suspicious activity, persons, hazards or risk and take the necessary steps to mitigate risk to patients, visitors and staff.
- Investigate reports of nefarious or criminal activity including but not limited to: Larceny, burglary, threats or assault. Take the appropriate actions to protect and process evidence, interview witnesses, victims and persons of interest, interrogate suspects and document findings.
- Take appropriate police actions (sworn Officers) when necessary, appropriate or mandated, based on training procedure and legal requirements.
- Use effective and appropriate de-escalation techniques when addressing disorderly, disruptive or emotionally charged persons.
- Ability and proficiency to use physical force when necessary and appropriate, to contain, restrain, arrest or stop a physical threat or assault.
- Provides escorts to patients, visitors, employees, staff and students in order to ensure the safety of the requester in accordance with BMC policies and procedures.
- Provides cash transfer escorts throughout BMC upon request.
- Patrols BMC property and grounds, documents all deficiencies and/or violations of policy.
- Ensures that only authorized vehicles all allowed access to parking areas controlled by BMC and documents all violations of parking policy.
- Performs all duties as a Special Police Officer in accordance.
- Provides Access Control in order to ensure that all persons and/or property entering or exiting BMC are in compliance with medical center policies and procedures.
- Access control responsibilities include, but are not limited to, the following standards:

- Ensures that all employees are in possession of an authorized form of identification and that is clearly visible.
- Consistently challenges all individuals without visible identification in a courteous manner.
- Enforces policies with regard to age of visitors and restricted areas of BMC.
- Ensures that all vendor representatives are identified, issued an appropriate pass and directed in accordance with BMC policy.
- Ensures that all material leaving the property of the medical center is inspected and that only authorized articles are permitted to be removed.
- Restricts access to those individuals who have no authorized business within BMC or a particul

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