Technical Support Representative
1 month ago
**Responsibilities**
- Provide end users with support for software, hardware, and included services.
- Document the results of each call in tickets in appropriate software.
**Minimum Qualifications**:
- Experience working off a Windows computer
- Experience with Microsoft Office (Outlook, Word, Excel)
- Logical problem-solving skills
- Ability to work in a fast-paced environment
- Ability to multitask with high call volume
- Exceptional customer service skills
- Must be able to learn quickly
- Must be responsible, dependable, and on time
- Must be fluent in English
**Starting rate based off of previous experience and qualifications
Pay: $17.00 - $20.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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