Experienced Air Freight Forwarder Operations Agent
4 weeks ago
USA Logistic Services - (DBA) SBA Global Logistic Services ( A Radiant Company) is a leading provider of Global Freight Forwarding Services. Over the past 40 years, we have continuously built on our success. And to that end, we are constantly looking for the best transportation professionals to join our team. We understand that to continue to succeed in servicing our customers, our company depends on our knowledge-based staff and operations network.
Our PHL location also provides full service Domestic & International Air and Ocean Services, Trucking, Flatbed, Oversize Cargo and Air Freight Cartage Operations. These services are provided to both our customers as well as the air freight forwarding industry. We utilize a fleet of in house trucks as well as our own warehouses with all operations provided by company employees.
**The primary responsibilities of the full time day shift position will include routing, tracking and tracing shipments, interaction with internal and external customers, agents and carriers as well as**:
- **Route cargo via airlines and line haulers, track shipments and update our computer system. Obtain recovery, OFD and POD information and enter charges if applicable**:
- **Answer telephones and help with inquiries from customers as well as stations and/or agents.**:
- Must be aware of and qualify for required FAA & TSA Security Programs & Clearance
- Other duties may be assigned
**Qualifications**:
- Ability to multi-task with strong attention to detail
- **Freight Forwarding / Air Freight experience required**:
- Individual must have excellent communication skills
- High school diploma or GED required
- Fluency in English (verbal and written) *additional fluency in other languages a plus
- Must be punctual and reliable
Competitive salary and benefits packages based on industry experience.
**Salary**: $19.00 - $22.00 per hour
**Benefits**:
- Health insurance
- Paid time off
- Vision insurance
- 401
Schedule:
- 8 hour shift (9-5)
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Folcroft, PA 19032: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Logistics: 1 year (preferred)
Work Location: One location
Pay: $19.00 - $21.00 per hour
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Air Freight - Freight Forwarding: 1 year (preferred)
Work Location: In person
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