Business Office and Customer Support Specialist

3 weeks ago

Milwaukee, United States Elite Sports Clubs Full time

**Business Office and Customer Support Specialist at Elite Sports Clubs**

**Location**: Milwaukee, WI (Hybrid/Remote)

**Job Type**: Full-time

**Join Our Team**

Are you passionate about hospitality and customer service? Do you have at least 2 years of relevant experience? Elite Sports Clubs is looking for a dynamic and detail-oriented Business Office and Customer Support Specialist to join our team in Milwaukee

**About Us**:
Elite Sports Clubs are the premier family and fitness gyms in Milwaukee, providing comprehensive amenities for all your health and recreational needs. From indoor and outdoor tennis courts to saltwater pools, extensive fitness centers, recreational sports leagues, group exercise classes, and more, we are dedicated to promoting a healthy and active lifestyle.

**Work Environment**:
As part of our team, you’ll work with a diverse, friendly group of people. Our Business Office team works remotely with weekly associated travel to club locations in Mequon, Brookfield, and Glendale. Reliable transportation is required.

**What We Offer**:

- ** Health Insurance**: Comprehensive medical plans to keep you healthy and secure.
- ** 401(k)**: Plan for your future with our retirement savings plan.
- ** Career Development**: Access to technical and leadership training to advance your career.
- ** Perks**: Complimentary health club membership and more.

**Additional Benefits**:

- ** Employee Discounts**: Enjoy discounts on club services, programs, and retail items.
- ** Professional Development**: Opportunities for growth through workshops, certifications, and mentorship programs.
- ** Wellness Programs**: Participate in wellness challenges and access to mental health resources.
- ** Work-Life Balance**: Flexible work schedules and paid time off to ensure you maintain a healthy work-life balance.
- ** Community Involvement**: Engage in community outreach programs and charity events.

**Your Responsibilities**:

- Assist members with account balances and collections.
- Travel to all four Milwaukee area club locations as needed.
- Support monthly billing and auditing processes.
- Collect and analyze data to create weekly and monthly reports and graphs.
- Organize and coordinate reporting from various departments.
- Perform various administrative tasks to support the Business Office team.

**Who You Are**:

- A customer service ambassador with excellent communication skills.
- Detail-oriented and self-motivated with a strong work ethic.
- Highly organized and capable of multitasking in a fast-paced environment.
- Proficient in Microsoft Excel and eager to learn new skills.
- A team player who is adaptable and ready to tackle new challenges.

**Career Progression**:
At Elite Sports Clubs, your professional growth is important to us. You'll work in a dynamic environment where continuous improvement is encouraged, and you'll have ample opportunities to expand your skills and be rewarded for your dedication and hard work.

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