Automotive Service Writer

3 weeks ago


Middleton, United States Donn's Auto Service Full time

Duties:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately transmit information to the service technicians
- Schedule appointments for tire services, shocks and struts, suspension repairs, inspections, oil changes, and alignments
- Provide estimates for services and communicate them to customers
- Assist with cash handling and processing payments
- Maintain accurate records of customer interactions and service history

Qualifications:

- Previous experience in a similar role is preferred but not required
- Strong communication skills and ability to effectively convey information to customers and service technicians
- Knowledge of tire services, shocks and struts, suspension repairs, air brake inspections, oil changes, and alignments is a plus
- Ability to handle cash transactions accurately
- Detail-oriented with strong organizational skills

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company.

Pay: $56,000.00 - $60,000.00 per year

**Benefits**:

- Health insurance
- Paid time off

Day range:

- Monday to Friday
- No weekends

Shift:

- 8 hour shift
- Day shift

People with a criminal record are encouraged to apply

**Experience**:

- Automotive Service Writer: 1 year (preferred)

**Language**:

- English (required)

License/Certification:

- Driver's License (preferred)

Work Location: In person


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