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House Manager
3 weeks ago
Job Description - House Manager
House Manager is responsible for the smooth operation of the front of house during the run of the show. They are in charge of the safety and well-being before, during and immediately after the show. House Manager reports to the Operations Manager.
**Responsibilities**:
- Supervises box office personnel, concessions, volunteers and any other house staff at all events to ensure proper set up before house opens to public
- Checks in advance of event to be sure all systems working properly, i.e. computers for ticket sales, concessions sales, HVAC, safety equipment, projection equipment, etc
- Taking a weekly inventory of concessions and other theatre stock items
- Maintains a clean and inviting professional atmosphere in the theatre
- Posts signage at specific events for safety or operational purposes
- Addresses patron issues according to policies and procedures
- Works closely with stage personnel to provide a good experience for renters, patrons and other attendees
- Completes a daily box office report, bank deposit and other paperwork related to events
- Schedules additional staff for events
- Meets with ushers, ticket takers, and other personnel before theatre opens to the public for moral and further explanation of duties
- Secures the house following all events once the house has cleared
- Creates a lasting positive impression and hospitality to all patrons when they arrive, while in the theatre, and as they exit
Qualifications:
- High energy, positive, “can-do” attitude, flexibility, teamwork, attention to detail; high degree of initiative
- Strong verbal communication skills and demonstrated ability to work in a high energy environment
- Demonstrated ability to think strategically
- Thorough understanding of all components of theatre
**Job Type**: Part-time
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
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