General Manager

1 week ago

Arcadia, United States Arcadia Golf Course Full time

**Job description**

Touchstone Golf is pleased to announce to qualified individuals an exiting career opportunity as the General manager of Arcadia Golf Course.

THE HIDDEN TREASURE OF LOS ANGELES GOLF SINCE 1962

Located at the base of the majestic San Gabriel Mountains just 20 minutes from downtown Los Angeles in Arcadia, California, is an 18-hole par 3 course measuring 1,947 yards, with Poa annua and bentgrass greens, and many challenging bunkers. The course and the practice facility are equipped with lights and remain open extended hours for late-night play.

The General Manager will have operational responsibility for all aspects of the Club including oversight of golf operations, membership, food and beverage, accounting, sales and marketing, and golf course maintenance. The General Manager will be tasked with operating the facility in compliance and in accord with Touchstone Golf expectations, policies and procedures. In addition, the GM will develop and implement fiscal, operational, and business development plans and strategies as well as administer operational standards and quality performance guidelines for all operating functions and staff.
- Excellent communication and organizational skills and the ability to interact well with staff and guests. Strong work ethic.
- Demonstrated experience in the areas of budget development, fiscal management, strategic planning, staff management.
- Ability to analyze and solve problems; efficiently handle multiple duties under pressure with mínimal supervision; work flexible hours as required including nights/weekends.
- Must be an innovative thinker with the ability to adapt to a rapidly changing service and business environment.
- Possesses strong leadership skills including recruiting, developing and retaining quality department heads and staff. Ability to identify core competencies in co-workers.
- Skills required include a proficient level of Microsoft Office Word and Excel, point of sale systems and experience with EZ Links software or similar club-based software.
- Highly developed interpersonal communications skills. Demonstrated quality written and verbal skills. Positive attitude, professional manner and appearance in all situations.

**Detailed Duties**:

- Primary Responsibilities
- Oversight of all activities at Arcadia on a day to day basis.
- Hiring, training, and ongoing support of the department head staff consisting of the course Superintendent, Snack Bar Supervisor, Head Golf Professional, and other key staff members. Lead weekly department head meetings.
- Oversee the hiring and training of all frontline staff members to ensure a superior level of Member service throughout the facility.
- With assistance and support from the department head team, create and implement systems to ensure consistent execution of a first-class experience on a day to day basis.
- Provide appropriate leadership, direction, supervision, and guidance to staff in accord with Touchstone Golf expectations and company culture to promote positive employee morale and performance quality.
- Financial Management
- Direct, coordinate and monitor the development of the facility’s annual business plan and operating/capital budgets. Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments.
- Oversight of ‘back of the house’ operational responsibilities including accounting, staff scheduling and payroll management, and other administrative duties as required.

Touchstone Golf is an EEO Employer. A post-offer/pre-hire drug and background check is required.

Pay: $76,000.00 - $87,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance

Schedule:

- Evenings as needed
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Hospitality: 5 years (required)
- Supervising experience: 5 years (required)
- Management: 5 years (required)

Ability to Commute:

- Arcadia, CA 91006 (required)

Ability to Relocate:

- Arcadia, CA 91006: Relocate before starting work (required)

Work Location: In person

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