Clinical Services Manager

3 weeks ago


Scottsdale, United States Salt River Pima-Maricopa Indian Community Full time

**Definition**:
**Definition**: Under general supervision of the Health Services Division Director in the Department of Health and Human Services (HHS), manages the Clinical Services Section of Health Services. Provides clinical supervision to other service providers within Health Services who provide any level of clinical care in the performance of their job duties. Fulfills a key quality assurance function for the Division of Health Services. **This job class is treated as FLSA Exempt.**

**Essential Functions**: Essential functions may vary among positions and may include the following tasks and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive list of tasks performed by all positions in this classification.

**Examples of Tasks**:
**Tasks**:

- 1. Mentoring, Workflow & Supervision:_ Provides direct supervision for SRPMIC Community Health Nurses (CHNs), Community Health Representatives (CHRs) and tribal staff working in the Salt River Clinic.
- Prioritizes and coordinates staff workflow.
- Ensures staff development opportunities.
- Monitors staff performance of established competencies on a regular basis through the services each provides in the Salt River Clinic during home visits, group presentations and any other setting where the staff provides assigned services.
- Conducts staff evaluations for assigned direct supervision staff.
- Provides clinical supervision for other Health Services staff (ex. Diabetes staff, WIC staff, etc.) who provide any level of clinical services.
- 2. Quality Assurance_: Works with the Medical Director/Physician to establish the clinical standards used by Health Services clinical staff and staff performing clinical functions in order to provide the highest quality clinical patient/client services. Works with the Health Services Division Director to establish Standard Operating Procedures (SOPs) that outline the depth and scope of services provided within Health Services and how these services are to be delivered in order to provide the highest quality patient/client services for the Community.
- Identifies and documents the necessary competencies the nursing and other clinical service providers must be able to perform in order to provide the highest quality care for patients/clients of all ages.
- Identifies the educational requirements, including basic and continuing education, that nursing and other clinical services providers must meet on an on-going basis to maintain the established care standards.
- Provides appropriate group and individual education and coaching for nursing and other clinical service providers to develop their skills and abilities in order for them to meet established care standards.
- Develops SOPs for all programs/services within the Health Services Division of HHS.
- Develops guidelines for issues that HHS staff encounters regularly (ex. “Guidelines for calling 911”).
- Provides training necessary to ensure that SOPs are understood and followed.
- Provides clinical oversight and supervision to Community screening events.
- 3. Administration_: Establishes and monitors a tracking system to ensure all required staff licensures and certifications are current and professional requirements are met.
- Develops written program policies, practices and procedures (PP&P) in coordination with clinical staff, direct supervisors and program staff.
- Establishes a continuing education documentation system in order to track Continuing Education Credits (CEUs) and Continuing Medical Education Credits (CMEs) required and completed by all Health Services staff.
- Enters and analyzes data and provides reports as required.
- 4. Service Coordination_: Works closely with Salt River Clinic staff, HHS Administration and staff, Tribal Government departments, Tribal Government Administration, public and private health care professionals, dialysis center staff, Indian Health Service (IHS) staff and providers as well as social service agency staff to ensure the highest quality patient client care.
- Coordinates effectively with the supervisory staff, nursing and other service providers on an on-going basis. Provides status reports regarding staff activities, training/education planned, and progress meeting assigned performance competencies.
- Takes a lead role regarding hospital discharge follow-up for Community members/residents.
- Facilitates weekly case staffing meetings.
- Attends Dialysis Clinical Coordinating Committee meetings.
- Advises or provides medical case management for catastrophic cases.
- Assists with case management.

5_. Miscellaneous:_ Performs other job related duties as assigned by the Health Services Division Director or HHS Director.

Knowledge, Skills, Abilities and Other Characteristics:

- Knowledge of the history, culture, laws, rules, customs and traditions of the Salt River Pima-Maricopa Indian Community.
- Knowledge of health systems.
- Knowledge of public health practices.
- Knowledge of



  • Scottsdale, United States TD2 Full time

    We are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology – it is all we do – combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive and forward-thinking – we guide our client's therapy through the most critical...


  • Scottsdale, United States TD2 Full time

    **We are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology - it is all we do - combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive and forward-thinking - we guide our client's therapy through the most critical...


  • Scottsdale, United States TD2 Full time

    Job DescriptionJob DescriptionWe are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology – it is all we do – combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive and forward-thinking – we guide our client's...


  • Scottsdale, AZ 85261, USA, United States Clinical Management Consultants Full time

    Take a step towards advancing your career today by joining a leading hospital in Phoenix as a full-time, permanent Assistant Nurse Manager of Surgical Services. The Assistant Nurse Manager of Surgical Services will work for a hospital that is nestled Nurse Manager, Manager, Surgical, Assistant, Nurse, Service, Staffing


  • Scottsdale, United States WellQor Management Services, Inc Full time

    Job Description About WellQor: WellQor is a patient centered, full-service psychological practice accessible online. We're a new model in care that marries the best of traditional and innovative approaches. Unlike other online providers, our clinical therapists are one member of a team, collaborating with peers and a Clinical Director who is responsible for...


  • Scottsdale, United States WellQor Management Services, Inc Full time

    Job Description About WellQor: WellQor is a patient centered, full-service psychological practice accessible online. We're a new model in care that marries the best of traditional and innovative approaches. Unlike other online providers, our clinical therapists are one member of a team, collaborating with peers and a Clinical Director who is responsible for...


  • Scottsdale, United States Envita Medical Center Full time

    Job DescriptionJob DescriptionJob Title: Telehealth Medical Clinic ManagerLocation: Scottsdale, AZ (East Bell Road and the 101) Salary: Dependent on Experience Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401k) Schedule: 9:00 a.m. to 5:00 p.m. Monday through Friday (No nights, no weekends, and no major...


  • Scottsdale, United States CND Life Sciences Full time

    Job DescriptionJob DescriptionThe Clinical Project Manager (CPM) coordinates, executes, and reports on industry and academic study operations. The CPM acts as the liaison between the sponsor, academic collaborators, 3rd party vendors, CND team members, and sites while overseeing projects and ensuring quality service. The CPM is responsible for the management...


  • Scottsdale, United States EdPlus at Arizona State University Full time

    EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by...


  • Scottsdale, United States Optum Full time

    For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start **Caring. Connecting. Growing together.** The Practice Leader is responsible for oversight of clinic location with accountability for all clinic operations...


  • Scottsdale, United States CND Life Sciences Full time

    Job DescriptionJob DescriptionReporting, to CND's Chief Scientific Officer and collaborating closely with the Chief Medical Officer, the Director of Clinical Research Programs) is responsible for overseeing three key program areas of CND's clinical development activities:NIH and other grant-funded, multicenter clinical studiesCompany-sponsored health...


  • Scottsdale, United States Colorado Center For Reproductive Medicine Full time

    Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in...


  • Scottsdale, United States CCRM Fertility Full time

    Job DescriptionJob DescriptionCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and...


  • Scottsdale, United States Inspired Healthcare Capital Full time

    We are seeking a detail-oriented and experienced Loan Servicing Manager to join our team. As a Loan Servicing Manager, you will be responsible for the existing loan portfolio, new loans and maturing loans. What you'll be doing: - Maintain company's loan schedule. - Monitor and ensure covenant compliance - includes financial reporting covenants -...

  • Practice Manager

    1 month ago


    Scottsdale, United States Pulmonary Clinics of Scottsdale Full time

    Job Responsibilities at Pulmonary Clinics of Scottsdale: Oversee the day-to-day operations of the clinic, ensuring smooth workflow and efficient patient care. Develop and implement strategies to improve operational efficiency, patient satisfaction, and staff productivity. Monitor and manage clinic resources, including staffing, equipment, and supplies, to...


  • Scottsdale, United States IV Nutrition Full time

    Job DescriptionJob DescriptionClinic Director - Join the Wellness Revolution at IV Nutrition in Scottsdale!Are you passionate about personalized health and wellness? Do you thrive in a fast-paced, customer-centered environment? If so, IV Nutrition wants you!We're seeking a skilled and compassionate Clinic Director to join our team in the vibrant...

  • Research Assistant

    2 weeks ago


    Scottsdale, United States Headlands Research Full time

    Overview At Headlands Research, we are building the best clinical trial company in the world. We're an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant outreach and participation. Founded in 2018, our company is in high growth mode; we...

  • Sales Manager

    7 days ago


    Scottsdale, United States Ageless Men's Health Full time

    WHAT WE DO At Ageless Men’s Health we focus on safe and medically managed testosterone replacement therapy, weight management, skin care and concierge medicine to help our patients improve their overall health and wellness. With over 70 clinics nationwide and a growing patient base, Ageless Men’s Health is in a period of exponential growth. We are...


  • Scottsdale, United States WellQor Full time

    Job DescriptionJob Description About WellQor: WellQor is a patient centered, full-service psychological practice accessible online. We're a new model in care that marries the best of traditional and innovative approaches. Unlike other online providers, our clinical therapists are one member of a team, collaborating with peers and a Clinical Director...


  • Scottsdale, United States Meritage Homes Full time

    Responsibilities Meritage Homes is looking for an Administrative Services Manager to perform senior level Executive Assistant responsibilities to support our Area President and Division leadership team. This role requires the ability to exercise initiative, discretion, judgment, tact, and diplomacy with sensitive, complex, and highly confidential information...