Insurance Customer Service Representative
2 weeks ago
The Customer Service Rep is responsible for working with current and prospective home and auto insurance clients to make sure their needs are met and they have the appropriate coverage for their situation. Local, independent agency with a friendly working environment.
25% bonus paid for new policies written in addition to the base pay.
**Salary**: $20.00 - $25.00 per hour
**Benefits**
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
**Responsibilities**
- Quote and issue new personal lines insurance policies
- Process changes to policies for current customers
- Answer customer questions
- Review current policies and suggest changes
- Maintain customer information system, including entry of new customers and updates to current customers
- Any other tasks needed to provide service to existing and potential customers
**Requirements**:
Active Texas P&C License
1 year of P&C CSR experience
Dependable
Attention to detail
Responsible
**Company Description**
Our agency was founded in 2004 and has grown to one of the most successful franchise offices in the country. While our team is small (7 team members), we are part of a much larger brand with over 400 offices in 37 states.
We focus on helping customers understand their insurance needs and the available coverages and then work to match those together in the most cost-effective way. We also strive to provide high-level responsiveness to our commercial customers - we understand that they need quick turnarounds for their customers.
As the owner, I strive to provide an enjoyable and efficient work environment. My first boss regularly instructed the management team that “If you take care of your employees, they will take care of our customers” and this has stuck with me ever since.
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