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Customer Service Representative
2 weeks ago
**Company**: Self Storage Plus’s Customer Service Center
**Location**: Woodbridge, Virginia
**Overview**:
Join our dynamic and engaging team at Self Storage Plus We have an exciting part-time opportunity for a Sales Representative / Customer Service Associate. Experience personal fulfillment and measurable success in a fast-paced, friendly environment.
**Key Requirements**:
- **Service Orientation**: Proactively assist customers.
- **Active Listening**: Fully understand customer concerns without interrupting.
- **Problem Solving**: Analyze and resolve complex issues effectively.
- **Time Management**: Prioritize tasks and set goals to maximize productivity.
**Responsibilities**:
- Engage with customers by phone to provide information, process rentals and reservations, and address concerns.
- Demonstrate exceptional customer service and sales skills.
- Handle multiple tasks efficiently in a fast-paced environment.
- Assist a diverse customer base.
- Utilize computer systems and software proficiently.
- Troubleshoot effectively using strong problem-solving skills.
- Implement effective sales techniques to meet or exceed goals.
- Work both independently and as part of a team.
**Benefits**:
- **Pay**: $17/hr + Monthly Commission
- **Time Off**: Paid Vacation and Holidays
- **Work Schedule**: Hybrid and Flexible options
**Job Type**: Part-time
Pay: From $17.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- Hybrid work
**Experience**:
- Customer Service: 1 year (preferred)
- Sales: 1 year (preferred)
Ability to Commute:
- Woodbridge, VA 22192 (required)
Work Location: Hybrid remote in Woodbridge, VA 22192
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