Customer Service Representative

2 weeks ago


Woodbridge, United States Self Storage Plus Full time

**Company**: Self Storage Plus’s Customer Service Center

**Location**: Woodbridge, Virginia

**Overview**:
Join our dynamic and engaging team at Self Storage Plus We have an exciting part-time opportunity for a Sales Representative / Customer Service Associate. Experience personal fulfillment and measurable success in a fast-paced, friendly environment.

**Key Requirements**:

- **Service Orientation**: Proactively assist customers.
- **Active Listening**: Fully understand customer concerns without interrupting.
- **Problem Solving**: Analyze and resolve complex issues effectively.
- **Time Management**: Prioritize tasks and set goals to maximize productivity.

**Responsibilities**:

- Engage with customers by phone to provide information, process rentals and reservations, and address concerns.
- Demonstrate exceptional customer service and sales skills.
- Handle multiple tasks efficiently in a fast-paced environment.
- Assist a diverse customer base.
- Utilize computer systems and software proficiently.
- Troubleshoot effectively using strong problem-solving skills.
- Implement effective sales techniques to meet or exceed goals.
- Work both independently and as part of a team.

**Benefits**:

- **Pay**: $17/hr + Monthly Commission
- **Time Off**: Paid Vacation and Holidays
- **Work Schedule**: Hybrid and Flexible options

**Job Type**: Part-time

Pay: From $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home

Shift:

- 8 hour shift

Weekly day range:

- Every weekend
- Monday to Friday

Work setting:

- Hybrid work

**Experience**:

- Customer Service: 1 year (preferred)
- Sales: 1 year (preferred)

Ability to Commute:

- Woodbridge, VA 22192 (required)

Work Location: Hybrid remote in Woodbridge, VA 22192


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