Assistant Center Manager
3 weeks ago
European Wax Center - Assistant Center Manager
Are you passionate about sales, team building, and training? Do you thrive in a fast-paced environment? European Wax Center is seeking an exceptional Assistant Manager to assist in overseeing operations and drive performance. If you have a proven track record of success in sales and team building, and are available to work a flexible schedule including days, evenings, and weekends, then this is the perfect opportunity for you
European Wax Center is the fastest growing company in the beauty lifestyle category. Since 2004, we have been providing our guests with a first-class waxing experience, centered around our proprietary Comfort Wax®, private waxing suites, and a crisp, clean environment. We take pride in having the most professionally trained estheticians in the industry, and from day one, we have been putting our values into action to delight our guests with an exceptional waxing experience.
Job Responsibilities:
- Drive this top performing location to break national company records
- Infuse the team with a passion for creating outstanding customer experiences
- Foster a positive work environment that encourages ideas and innovative problem solving
- Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
- Implement and execute systems/process consistent with a high performing franchise
- Create visual tracking and analytical reports using Excel, Word, and Power Point
- 85% of time is customer facing, however, you will also be responsible for administrative tasks as assigned by management.
- Organize outreach and marketing events.
**Required Skills**:
- A passion for people and sales
- Demonstrated success as an effective trainer and motivator to create a winning team
- Be enthusiastic about our brand, outgoing, energetic, resourceful, and detail-oriented
- Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching, and group presentations
- Demonstrate the ability to evaluate issues, establish priorities, and adjust direction when necessary
- Ability to work a flexible schedule including days, evenings, and weekends
**Requirements**:
- High school diploma or equivalent
- 2 years of experience in Customer Service preferred
- 2 years of experience in Sales preferred
- Reliable means of transportation
Perks & Benefits:
- Competitive pay that consists of: bi-weekly, no cap, commission and an hourly base
- Health, Dental, and Vision Benefits for full time associates
- 401K Planning
- Paid sick time off
- PTO on your birthday
- Employee of the month program
- Complimentary, unlimited, eyebrow waxing + Discounts on all waxing services and retail products
- Career growth opportunities (center manager, regional trainer, regional manager)
- A fun, well-managed, successful work environment
About European Wax Center
- We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.'_
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
- Our proprietary Comfort Wax®
- Private waxing suites
- A crisp, clean environment
- And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
Pay: $17 - $35 / hour
Pay:
- Commission pay
**Benefits**:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Employee discount
- Paid training
- Other
**Job Type**: fulltime
Schedule:
- Weekend availability
- Day shift
- Night shift
Education: High school degree
Work location: On-site
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