Wic Clerk

**BELL COUNTY PUBLIC HEALTH DISTRICT WIC PROGRAM**

**CLERK/ BLOOD ROOM /RECEPTIONIST**

Position Description: Responsible for performing designated services within a clinical setting. Services are provided at the Temple, Killeen, Copperas Cove, Fort Cavazos and Call Center locations. Services are provided under the direct supervision of the Site Leader and/or designee(s).

**Knowledge, Skills & Abilities**:

- Ability to interact appropriately with clients/co-workers.
- Have genuine desire to perform in public health.
- Ability to understand the importance of medical confidentiality.
- Ability to prioritize time and responsibilities.
- Ability to take direction from authority.
- Basic office skills and use of general office machines.

**Responsibilities**:

- Function as a receptionist by greeting clients, answering questions, directing clients to proper areas, taking appropriate information, etc.
- Answer telephone by making/changing appointments, doing quick intakes, giving appropriate information etc., according to WIC policies.
- Screen and verify clients’ household income, address, identification, etc., following State Agency (SA) policies and accurately input into the TXIN system.
- Accurately obtain health history using appropriate procedures and guidelines.
- Conduct or assist with nutrition education classes according to SA policies as assigned.
- Accurately plot height and weight measurements on the appropriate growth charts if needed.
- Ability to weigh and measure clients according to the guidelines and take a blood sample for a hemoglobin/hematocrit test according to guidelines.
- Accurately screen immunization records.
- Input data into the computer according to SA policies as assigned.
- Issue benefits to clients via the TXIN system and obtain signatures, explain benefits, and explain the next appointment using the TXIN generated shopping list.
- Generate daily/monthly reports as assigned.
- Communicate with SA regarding computer problems, etc. as assigned.
- Set up clinic area as needed.
- Request supplies when needed as assigned.
- Set-up and assist clients via curbside
- Regularly refer clients to other services as needed or per WIC policy.
- Assist in WIC outreach as assigned.
- Travel to other sites to perform duties as needed.
- May be required to speak another language for interpretation purposes only.
- Serve as part of public health emergency response efforts, as needed.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Necessary Special Requirements**:

- Must have valid Texas driver’s license.
- Must have own transportation.
- Must have telephone.
- Requires the ability to lift clinic supplies, educational materials and machines.
- Prolonged standing, sitting, or driving may be required.
- Increased risk for exposure to and possible transmission of vaccine-preventable diseases/tuberculosis.
- Must have appropriate immunizations according to BCPHD policy.
- Limited access to clinical lab areas containing biohazardous material.

**Minimal Qualifications**:

- GED or high school diploma
- General knowledge of computers and office programs

Pay: From $11.76 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Spanish (preferred)

License/Certification:

- Driver's License (preferred)

Work Location: In person