Distribution Rep

Overview:
Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a **Distribution Representative,** You will perform a variety of distribution center functions, which may include picking, packaging, shipping, receiving, supporting inventory control, producing documentation, and inputting data. Accurately picks, packs and ships customer orders as part of a team; assists in maintaining inventory accuracy by participating in regular inventory counts and through the use of standardized practices; maintains the cleanliness and orderliness of the facility; receives; accounts for and stocks product; operates a forklift as required.

**Responsibilities**:

- Accurately picks, packs and ships products for customers.
- Receives incoming stock, unloads trucks, and places stock in correct location.
- Withdraws product from bulk storage and replenishes pick locations.
- Inspects and services shipping and receiving equipment.
- Notifies supervisor of the need for maintenance, repair or replacement of equipment.
- Performs general housekeeping and keeps the distribution center clean, neat, safe and secure.
- Actively participates in continuous quality improvement and performance enhancement initiatives.
- Maintains regular and consistent attendance
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Desired Outcomes:

- Assists with regular physical inventory audits and counts.
- May communicate directly with customers, other departments, or vendors to answer specific questions.
- May package product for shipment to support outside sales representatives and business partners.
- May process customer returns, evaluate and return product to stock, dispose of product, and update records.
- Performs general warehouse duties as required.
- Must be able to work overtime and Saturdays
- Maintains and promotes patient confidentiality
- Demonstrates thoroughness with all work related activities. Strives to continually improve quality and productivity results displayed by Department Personnel on an ongoing basis
- Assumes other duties and responsibilities as assigned by manager
- Exercises appropriate cost control measures
- Maintains positive internal and external customer service relationships
- Maintains open lines of communication
- Plans and organizes work effectively and ensures its completion
- Meets all productivity requirements
- Demonstrates team behavior and promotes a team-oriented environment
- Actively participates in Continuous Quality Improvement
- Represents the organization professionally at all times

Qualifications:

- High school diploma or (GED) equivalent.
- 6 months to one year experience in a production related field is preferred
- Ability to read and interpret simple instructions such as safety rules, operating and maintenance instructions, and procedure manuals.
- Basic skills in the operation of a computer, computer printer, and standard Windows-based office software.
- Ability to operate a forklift, pallet jack, hand truck, and other warehouse equipment preferred.
- Ability to carry out detailed multi-step written or oral instructions.

Values:
**Certainty**-The lives of the individuals we serve depend on our ability to execute**. **We commit to doing this every day**.**
- Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency.** **Deliver what you commit to.**

**Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer **satisfaction** in every part of our business**.**
- Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization.** Treat **other** the way you want to be treated**.**

**Advancement**-We are endlessly looking for ways to progress and become more innovative in all things we do.**
- Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals.** **Speak the truth.