Support Services Lead-administrative Services-sharp

3 weeks ago

San Diego, United States Sharp Healthcare Full time

[H.S. Diploma or Equivalent
**Hours**:
**Shift Start Time**:
7:30 AM
**Shift End Time**:
4:30 PM

**AWS Hours Requirement**:
**Additional Shift Information**:
**Weekend Requirements**:
No Weekends

**On-Call Required**:
No

**Hourly Pay Range (Minimum - Midpoint - Maximum)**:
$24.091 - $30.113 - $36.136

**What You Will Do**
Provides overall support to management and the department which includes general site and clinic operations, employee management and adherence to financial and cash handling policies and procedures. Cross trains and has a working knowledge of various positions within the department. Manages and maintains the float support staff scheduling.

**Required Qualifications**
- H.S. Diploma or Equivalent
- 2 Years healthcare experience with a strong emphasis in customer service, team collaboration and project development.
- Experienced with Microsoft Office and electronic medical record systems.
- Medical terminology experience.

**Essential Functions**
- Assists with facility management
Enters and identifies the need for work orders.
Coordinates and explains work orders with engineering staff.
Assists with facility audits/AAAHC Audits.
Processes all pagers transactions.
Coordinates vendor activities.
Responds/trains fire alarm all code situations as assigned.
Interacts and communicates daily with security staff.
- Financial responsibilities and cash management
Accepts accountability for the organization's financial success while delivering the highest quality of care and service.
Demonstrates flexibility in work practices to maintain operating expenses.
Supports organizational cost containment i.e. PPO authorization and system guidelines.
Utilizes Accuracy Report as needed for education and training. Actively sets priorities and adjusts to unscheduled situations.
Provides oversight for the cash reconciliation process.
Initiates communication with others to ensure job is completed successfully.
Department goals i.e. department productivity, CUOS, patient visits and FTE's.
Investigates billing questions for patients and staff
Oversees the insurance verification report process.
- Eligibility and authorization
Background of insurance eligibility and works with departmental BSR. Knowledgeable on patient account and billing information. Performs mini-registration procedures and verifies insurance eligibility.
Knowledge of patient accounts and insurance information related to procedures offered.
Processes customer issues promptly and prioritizes patient's needs based off the referral status.
Prescreens eligibility, patient benefits and authorizations for specific patient populations for the department.
Navigates patient insurance benefits thru approved system websites.
- Human resource management
Assists with coaching and informal corrective action.
Conducts or assists with interviews and screens applicants.
Assists with new employee orientation and creates orientation schedules for new employees as requested.
Performs coaching documentation and may present performance appraisals.
Reviews API/timecards for accuracy.
Relates Human Resources policies and procedures accurately or refers staff to appropriate contact.
Assists with day-to-day coverage and placement of staff.
Identifies problematic behavior trends for staff.
Makes recommendations and may provide education/additional training for PSR & BSR.
Recognizes and celebrates successes of employees.
- Training and education
Presents educational material in staff meetings.
Rounds on employees to insure job proficiency and follow through.
Performs quality audits as needed.
- Communication and teamwork
Responds to all phone calls within a timely manner.
Is helpful and knowledgeable and displays appropriate use of AIDET.
Cross trains and is able to cover various support service areas.
Leads team meetings as instructed.
- Department operations
Provides accurate information to all customers including patients, physicians, co-workers and visitors and maintains a variety of office support activities.
Prepares and monitors daily/weekly operations with system reporting. Monitors day-to-day workload issues; reassigns work as needed.
Oversees and monitors schedule edits.
Offers feedback and oversees cross-monitoring of daily/weekly operations. This includes but is not limited to department scheduling guidelines and customer concerns related to financial discrepancies and quality or service.
Assists in departmental training and using system resources to facilitate education.
Using a keyboard, required to type proficiently and accurately; type a minimum of 30 words per minute with 0-2 errors; proof work.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other prote

  • Pharmacy Technician

    2 days ago

    San Diego, United States Sharp Healthcare Full time

    [California Pharmacy Technician License (TCH) - CA State Board of Pharmacy; Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board **Hours** **Shift Start Time**: Variable **Shift End Time**: Variable **Additional Shift Information**: Full Time - 8 hour shift **Weekend Requirements**: As Needed **On-Call Required**: No **Hourly Pay...

  • Or Support Clerk

    12 hours ago

    San Diego, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent **Hours** **Shift Start Time**: Variable **Shift End Time**: Variable **Additional Shift Information**: 8 hour shift **Weekend Requirements**: Every Other **On-Call Required**: No **Flat Hourly Rate of Pay**: $0.000 - **Required to work every other weekend, take on call (front desk only)** **What You Will Do** To provide...

  • Lead Clinical Nurse

    3 days ago

    San Diego, United States Sharp Healthcare Full time

    [Bachelor's Degree in Nursing; NIH Stroke Scale (NIHSS) - Various-Employee provides certificate; Pediatric Advanced Life Support (PALS) - American Heart Association; ACLS Certification (Advanced Cardiac Life Support) - American Heart Association; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; California...

  • Clinical Dietitian

    4 days ago

    San Diego, United States Sharp Healthcare Full time

    [Other **Hours**: **Shift Start Time**: Variable **Shift End Time**: Variable **AWS Hours Requirement**: **Additional Shift Information**: **Weekend Requirements**: As Needed **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint - Maximum)**: $37.341 - $48.182 - $59.023 **What You Will Do** Provides clinical nutrition leadership and expertise...

  • Patient Service Representative

    10 hours ago

    San Diego, United States Sharp HealthCare Full time

    Represents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible Patient, Representative, Customer Service, Medical Receptionist, Shift, Service, Retail, Healthcare

  • Access Service Representative-pt

    12 hours ago

    San Diego, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent **Hours** **Shift Start Time**: Variable **Shift End Time**: Variable **Additional Shift Information**: **Weekend Requirements**: No Weekends **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint - Maximum)**: $23.100 - $28.514 - $34.217 **What You Will Do** Coordinates all registration functions necessary to ensure...

  • Director Technology Support

    3 days ago

    San Diego, United States Sharp Healthcare Full time

    [Master's Degree **Hours**: **Shift Start Time**: 8 AM **Shift End Time**: 5 PM **AWS Hours Requirement**: 8/40 - 8 Hour Shift **Additional Shift Information**: **Weekend Requirements**: As Needed **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint - Maximum)**: $80.905 - $104.393 - $127.882 **What You Will Do** **Required...

  • SHARP Program Support Services Specialist

    6 days ago

    San Antonio, United States U.S. Army North Full time

    Summary About the Position: Serves as the Sexual Harassment/Assault Response and Prevention (SHARP) Program Support Services Specialist (SAR WF) responsible for strategic business process management, change management, and management of administrative operations needed to support the SHARP program. Responsibilities Advise program managers and other leaders...

  • Medical Staff Coordinator-medical Staff Admin-sharp

    4 days ago

    San Diego, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent; Associate's Degree; Certified Professional Medical Services Management (CPMSM) - National Association Medical Staff Services; Certified Provider Credentialing Specialist (CPCS) - National Association Medical Staff Services **Hours** **Shift Start Time**: 8 AM **Shift End Time**: 4:30 PM **Additional Shift...

  • Administrative Secretary-clinical Trials

    12 hours ago

    San Diego, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association **Hours** **Shift Start Time**: 8 AM **Shift End Time**: 5 PM **Additional Shift Information**: **Weekend Requirements**: No Weekends **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint - Maximum)**: $25.966 -...

  • Advanced Illness Management

    3 days ago

    San Diego, United States Sharp Healthcare Full time

    [Bachelor's Degree in Nursing; California Registered Nurse (RN) - CA Board of Registered Nursing **Hours**: **Shift Start Time**: 9:30 AM **Shift End Time**: 8 PM **AWS Hours Requirement**: 10/40 - 10 Hour Shift **Additional Shift Information**: **Weekend Requirements**: Every Other **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint -...

  • MARRIAGE & FAMILY THERAPIST, LICENSED-ADMINISTRATION OUTPATIENT-SHARP MESA VISTA-DAY-PRN

    1 week ago

    San Diego, CA 92140, USA, United States Sharp Healthplan Full time

    HoursShift Start Time:Not SpecifiedShift End Time:Not SpecifiedAdditional Shift Information:Weekend Requirements:No WeekendsOn-Call Required:NoHourly Pay Range (Minimum - Midpoint - Maximum):$46.755 - $60.329 - $73.903The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this...

  • LEAD - RN - SHARP REES STEALY - ONCOLOGY - FULL TIME - DAYS

    4 days ago

    San Diego, CA 92108, USA, United States Sharp HealthCare Full time

    **Facility:** Frost Street Building**City** San Diego**Department****Job Status**Regular**Shift**Day**FTE**1**Shift Start Time****Shift End Time**ACLS Certification (Advanced Cardiac Life Support) - American Heart Association; California Registered Nurse (RN) - CA Board of Registered Nursing; AHA Basic Life Support for Healthcare Professional (AHA BLS...

  • PERFUSIONIST - MECHANICAL CIRCULATORY SUPPORT - SHARP MEMORIAL HOSPITAL - PER DIEM -12HR/VARIABLE SHIFTS

    4 days ago

    San Diego, CA 92108, USA, United States Sharp HealthCare Full time

    **Facility:** Sharp Memorial Hospital**City** San Diego**Department****Job Status**Per Diem**Shift**Variable**FTE**0**Shift Start Time****Shift End Time**Bachelor's Degree; Master's Degree; Certified Clinical Perfusionist (CCP) - The American Board of Cardiovascular Perfusion (ABCP); AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) -...

  • Patient Transporter

    4 days ago

    San Diego, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association **Hours** **Shift Start Time**: 11 AM **Shift End Time**: 7:30 PM **Additional Shift Information**: **Weekend Requirements**: Every Other **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint - Maximum)**: $20.000 -...

  • Patient Transporter

    12 hours ago

    San Diego, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association **Hours**: **Shift Start Time**: 3 PM **Shift End Time**: 11:30 PM **AWS Hours Requirement**: **Additional Shift Information**: **Weekend Requirements**: Every Other **On-Call Required**: No **Hourly Pay Range (Minimum -...

  • PERFUSIONIST - MECHANICAL CIRCULATORY SUPPORT - SHARP MEMORIAL HOSPITAL - PER DIEM -12HR/VARIABLE SHIFTS

    3 weeks ago

    San Diego, CA 92140, USA, United States Sharp Healthplan Full time

    HoursShift Start Time:VariableShift End Time:VariableAdditional Shift Information:12-hr Var Day or Night shiftWeekend Requirements:As NeededOn-Call Required:YesHourly Pay Range (Minimum - Midpoint - Maximum):$79.004 - $101.941 - $124.877The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and...

  • Administrative Services Intermediate

    1 day ago

    San Francisco, United States Talent Software Services Full time

    This position will be in support of retrieving charts for the Year-Round Prospective chart retrieval. Staff will work directly with project leads, other Administrative Assistants and assigned MRR Reviewers to coordinate the detailed work of the reviewers as part of the overall process. Call provider offices & hospitals to request medical records. Record...

  • CLINICAL NURSE-BU: RN-PERINATAL SPECIAL CARE UNIT

    2 weeks ago

    San Diego, CA 92140, USA, United States Sharp Healthplan Full time

    HoursShift Start Time:7 PMShift End Time:7:30 AMAdditional Shift Information:Weekend requirement: 3 weekend shifts (Fridays and/or Saturdays) plus 1-2 Sunday nights per 4-week schedule periodWeekend Requirements:As NeededOn-Call Required:NoHourly Pay Range (Minimum - Midpoint - Maximum):$54.400 - $67.470 - $80.540The stated pay scale reflects the range as...

  • PER DIEM RN UNIT 4A-BU

    4 days ago

    San Diego, CA 92108, USA, United States Sharp HealthCare Full time

    **Facility:** Mary Birch Hospital**City** San Diego**Department****Job Status**Per Diem**Shift**Night**FTE**0**Shift Start Time****Shift End Time**California Registered Nurse (RN) - CA Board of Registered Nursing; Neonatal Resuscitation Program (NRP) - Various-Employee provides certificate; AHA Basic Life Support for Healthcare Professional (AHA BLS...