Server, Kawabun

**Position: Server**
**Type**: Hourly, Part-Time and Full-Time available

**Reports To**:Assistant F & B Manager, F & B Manager, General Manager
**Pay**:$15.00 - tipped

**ABOUT PLAN DO SEE AMERICA**:
Plan Do See is a global hospitality company with a core business in hotels, restaurants & bars, wedding
& events, and consulting. Plan Do See’s headquarters are located in Tokyo and New York. Their mission is to create hospitality destinations around the world that offer memorable experiences and together build a lasting, positive relationship with our guests, partners, employees and communities. Plan Do See has been honored with a top 3 spot on the list of The Best Workplaces in Japan recognized for its dedication to sustain high-trust cultures for their employees.

Plan Do See is a global hospitality company founded on the Japanese principle of Omotenashi - selfless service with a spirit of warmth and respect. Plan Do See was established in 1993 and has developed and operates 25 properties worldwide. Headquartered in Tokyo, Plan Do See America Inc. is leading the effort to bring the pride of Omotenashi to the United States.

**VENUE**:
Kawabun NY is an innovative Japanese Kaiseki concept serving counter Omakase, fine dining pre-fixe and a la carte menus, small bites, bar beverages, and curated teas.

This venture continues the proud 400 year tradition of the original Ryotei in Nagoya Japan by offering seasonal and rotating fare in an upscale environment where attention to detail and our sense of hospitality lead the way to a truly unique experience.

Assuming the space and spirit of famed Kajitsu in Murray Hill, we use one of a kind implements, art, and seasonal decor to continue the mission of both the Ryotei and Kajitsu.

***:
The Server leads restaurant guest interaction throughout the dining experience and ensures that all guests have the highest quality dining experience.

**ESSENTIAL JOB FUNCTIONS**:

- Comply with Standards of Service, including menu recommendations and upselling techniques.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Maintain knowledge of current food/drink choices, specialties, origin, taste and preparation methods.
- Serve food courses appropriately and alcoholic beverages to guests, answer questions on menu selections
- Detail tables throughout the restaurant, ensuring proper placement of napkins, utensils, and condiments are appropriately ready.
- Clear and reset table at the end of each course.
- Responsible for communicating guest orders to the kitchen, including any special needs or requests (allergies).
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare the final bill, present a check to the guest, accept payment, process credit card charges or make change (if applicable).
- Thanks guests’ and kindly invites them back for future dining.
- Be ready and willing to assist fellow servers as situations arise.
- Be ready and willing to assist service assistants with clearing and resetting tables.
- Inform the managers of supplies that need to be requisitioned.
- Complete assigned daily side duties, to accommodate business needs.
- Clean and organize side stations and surrounding areas as necessary.
- Maintain positive and effective working relationships with food and beverage management, staff and all departments.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- To follow all company/kitchen safety rules, policies, and procedures.
- Strict adherence to health department and food handling guidelines.
- To immediately report all suspicious occurrences and hazardous conditions.
- Present a professional appearance and in uniform at all times.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Other duties as assigned.
- Job description may be changed at any time.

**REQUIRED LICENSE/QUALIFICATIONS**:

- Minimum 2 years experience as server in a fine dining establishment.
- 4 or 5 star dining background, knowledge and ability to implement such service standards.
- High School diploma.
- Valid NY Food Handler’s Card.
- Knowledge of Japanese food and service standards, language skills preferred.
- Must be able to work nights, weekends and some holidays.
- Must be able to speak, read and understand English.
- Basic math skills, ability to add, subtract, multiply, and divide.

**SKILLS/APTITUDES**:

- Excellent communication skills (verbally interacts with management, kitchen staff, and team members in an efficient and timely manner).
- Ability to work in a team environment.
- Ability to accept constructive criticism and work calmly a