Meter Services Representative

3 weeks ago


Round Rock, United States City of Round Rock, TX Full time

**Description**:
Under general supervision the Meter Services Representative performs activities related to reading residential and commercial meters and performing field customer service.

**Posted range is the starting salary. Pay rate offered is based on experience.**

**Examples of Duties**:

- Read residential and commercial water meters on assigned routes and record readings, making necessary calculations.
- Determine consistency of meter readings; report unusual cases to supervisor.
- Ensure that meters are registering properly; report to supervisor on meter conditions, defects or suspicious condition.
- Provide water utility customer service including re-reading meters.
- Install (turn on) and discontinue water service.
- Operate a variety of tools and equipment including trucks, and hand tools; perform general maintenance duties including refueling, make minor adjustments as necessary.
- Perform minor meter maintenance and repair duties.
- Prepare a variety of operational reports related to water meter reading activities.
- Pickup mail at the post office for the entire city
- Assist the other employees as necessary.

**Experience and Training**:

- High school diploma or GED equivalent
- At least one year experience in customer service or related field.

**Certificates and Licenses Required**:

- Valid Texas driver's license or the ability to obtain one within 30 days of hire.
- Class D water license within first 12 months of employment.
- The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program.
- Working toward that goal, the City offers security for the present and the future.
- Security for the Present:
- Health Plan
- Dental Plan
- Vision Plan
- Additional Supplemental Plans (optional)

Security for the Future:
- Retirement Plan
- Deferred Compensation Plans

Additional Benefits:
- Education Reimbursement Assistance
- Clay Madsen Recreation Center Membership
- Employee & Family Pool Pass (seasonal)
- Round Rock Public Library Card
- Medical and Dependent Day Care Reimbursement Account
- Employee Assistance Program
- Longevity

Leave Benefits:
- Vacation
- Sick
- City Holidays



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