Front Desk Receptionist/patient Care Coordinator
4 weeks ago
'''Duties'''
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to callers
- Verify patient insurance coverage and collect necessary information for billing purposes--Responsible for Collections and managing Account receivables.
- Maintain patient records and ensure accuracy of medical information
- Follow HIPAA guidelines to protect patient confidentiality
- Handle patient inquiries and provide excellent customer service
- Manage front desk operations, including handling mail, filing, and other administrative tasks
'''Experience'''
- Previous experience in a medical or dental office setting is preferred
- Familiarity with patient service and front desk operations is a plus
- Proficiency in using dental software systems is desirable
- Knowledge of medical records management and understanding of HIPAA regulations is preferred.
- Strong communication skills and ability to interact with patients, staff, and healthcare providers
- Ability to multitask, prioritize tasks, and work efficiently.
- Experience with phone systems and handling high call volumes is beneficial
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay: $20.00 - $25.00 per hour
Expected hours: 30 per week
Schedule:
- Monday to Friday
Work Location: In person
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