Inpatient Patient Financial Advocate

1 week ago


Boston, United States Boston Medical Center Full time

**Position**:Inpatient Patient Financial Advocate***

**Department**:Patient Access Services, Menino & Yawkey

**Schedule**:Full Time, 8am - 4:30pm, Monday - Friday, U

***:
**JOB REQUIREMENTS**

**EDUCATION**:

- High School Diploma/GED

**CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED**:

- MassHealth’s Certified Application Counselor and maintain certification renewal annually required.

**EXPERIENCE**:

- 2 years of hospital registration or financial assistance related experience OR a minimum of five years customer service experience.
- Bilingual persons and persons with hospital and/or healthcare experience strongly preferred.

**KNOWLEDGE AND SKILLS**:

- Demonstrates professionalism, maturity, and confidence needed to work effectively in a diverse, multi-cultural, and decentralized environment.
- Displays strong, consistent communication skills, (oral and written), interpersonal skill, and record keeping skills.
- Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
- Demonstrates strong work ethic and ability to meet performance goals for productivity and outcomes with mínimal direct supervision.
- Demonstrates critical thinking and sound judgment in addressing and resolving barriers, issues, or concerns identified.
- Requires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage.
- Ability to interpret and record data and understand basic medical terminology.
- Displays exceptional customer skills and the ability to engage patients, family members, and team members respectfully, with empathy and cultural sensitivity. IND123

Equal Opportunity Employer/Disabled/Veterans



  • Boston, United States Boston Medical Center Full time

    Position: Inpatient Patient Financial Advocate Department: Patient Access Services, Menino & Yawkey Schedule: Full Time, 8am - 4:30pm, Monday - Friday , U POSITION SUMMARY: Under the general direction of PFC Manager, the Inpatient Financial Counselor (IPFC) has a dual role to help vulnerable BMC patients with access to healthcare coverage and preserve and...


  • Boston, United States Boston Medical Center Full time

    Position: Inpatient Patient Financial Advocate Department: Patient Access Services, Menino & Yawkey Schedule: Full Time, 8am - 4:30pm, Monday - Friday , U POSITION SUMMARY: Under the general direction of PFC Manager, the Inpatient Financial Counselor (IPFC) has a dual role to help vulnerable BMC patients with access to healthcare coverage and preserve and...

  • Patient Access Rep

    3 weeks ago


    Boston, United States Boston Medical Center Full time

    Position: Patient Access Representative-U PFA        Department: Patient Access Services Schedule: Full Time POSITION SUMMARY: Ensures that the Labor & Delivery, Main Admissions, Pain Clinic and Surgical Day patient registration and billing information is complete and accurate. Provides support as needed to all clinical staff. Must be able to...


  • Boston, United States Boston Medical Center Full time

    ***: The Community Wellness Advocate (CWA) is a member of the StreetCred and Pediatrics team who helps promote health and wellness for families, through integrating economic mobility services particularly focused on maternal-child health equity. CWAs are responsible for assisting with collection of baseline needs assessment data, including consenting...


  • Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: The Community Wellness Advocate (CWA) is a member of the StreetCred and Pediatrics team who helps promote health and wellness for families, through integrating economic mobility services particularly focused on maternal-child health equity. CWAs are responsible for assisting with collection of baseline needs assessment data, including...


  • Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: The Community Wellness Advocate (CWA) is a member of the StreetCred and Pediatrics team who helps promote health and wellness for families, through integrating economic mobility services particularly focused on maternal-child health equity. CWAs are responsible for assisting with collection of baseline needs assessment data, including...


  • Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: The Community Wellness Advocate (CWA) is a member of the StreetCred and Pediatrics team who helps promote health and wellness for families, through integrating economic mobility services particularly focused on maternal-child health equity. CWAs are responsible for assisting with collection of baseline needs assessment data, including...


  • Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: The Community Wellness Advocate (CWA) is a member of the StreetCred and Pediatrics team who helps promote health and wellness for families, through integrating economic mobility services particularly focused on maternal-child health equity. CWAs are responsible for assisting with collection of baseline needs assessment data, including...


  • Boston, United States Boston Medical Center Full time

    Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible...


  • Boston, Massachusetts, United States Tufts University Full time

    Overview Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Revenue Cycle Operations (RCO) supports patient care services revenue cycle management team, along with other members of the Finance and Administration team, supports the financial management and...


  • Boston, Massachusetts, United States Tufts University Full time

    Overview Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Revenue Cycle Operations (RCO) supports patient care services revenue cycle management team, along with other members of the Finance and Administration team, supports the financial management and...


  • Boston, United States Brigham & Women's Hospital(BWH) Full time

    General Summary/ Overview Statement: The Patient Business Representative (PBR) is a great opportunity for a new graduate. The PBR functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and...


  • Boston, United States Brigham & Women's Hospital(BWH) Full time

    General Summary/ Overview Statement: The Patient Business Representative (PBR) is a great opportunity for a new graduate. The PBR functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and...


  • Boston, United States Brigham & Women's Hospital(BWH) Full time

    General Summary/ Overview Statement: The Patient Business Representative (PBR) is a great opportunity for a new graduate. The PBR functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and...


  • Boston, United States Dana-Farber Cancer Institute Full time

    **Job ID**: 39312 **Location**: 450 Brookline Ave, Boston, MA 02215 **Category**: Finance/Accounting **Employment Type**: Full time **Work Location**: **Hybrid**: 2-3 days onsite/week Overview The Patient Financial Counselor serves as point of contact for patients for financial matters related to access to services and engagement throughout their...


  • Boston, United States Dana-Farber Cancer Institute Full time

    Job ID: 36642 Location: 450 Brookline Ave, Boston, MA 02215 Category: Finance/Accounting Employment Type: Full time Work Location: Hybrid: 2-3 days onsite/week Overview The Patient Financial Counselor II serves as an experienced point of contact for patients for financial matters related to access to services and engagement throughout their...


  • Boston, United States Brigham & Women's Hospital(BWH) Full time

    **Patient Financial Counselor** - (3294225) **General Summary/ Overview Statement**: The Patient Business Representative (PBR) is a great opportunity for a new graduate. The PBR functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of...


  • Boston, United States Mass General Brigham Full time

    Financial Assistance Responsible for screening patients for Mass. Health, CarePlus, Connector Care, Health Safety Net, assisting in the application process when appropriate. Submits applications all Massachusetts applications for health coverage via Financial, Patient, Counselor, Health, Application, Billing, Healthcare


  • Boston, United States Children's Hospital Boston Full time

    75504BRJob Posting Title:Patient Experience Representative I (Inpatient Cardiology)Department:CardiologyAutoReqId:75504BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*The...

  • Patient Access Rep

    3 weeks ago


    Boston, Massachusetts, United States Boston Medical Center Full time

    Position: Patient Access Representative-U PFA Department: Patient Access ServicesSchedule: Full TimePOSITION SUMMARY:Ensures that the Labor & Delivery, Main Admissions, Pain Clinic and Surgical Day patient registration and billing information is complete and accurate. Provides support as needed to all clinical staff. Must be able to function in centralized...