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Open Order Representative
3 weeks ago
Overview:
A DAY IN THE LIFE
In this role, you will
- Open incoming mail, sort and assign to our recording team members.
- Perform quality control checks of documents
- Perform data entry into our data bases and other documents as required.
- Utilize UPS for tracking of incoming and outgoing documents.
- Close out orders and maintain manifests of documents being sent back to clients.
WHO YOU ARE
You possess
- A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
- Excellent verbal and written communication skills.
- The ability to react to change.
**Responsibilities**:
Open incoming mail, sort and assign to our recording team members.
- Perform quality control checks of documents
- Perform data entry into our data bases and other documents as required.
- Utilize UPS for tracking of incoming and outgoing documents.
- Close out orders and maintain manifests of documents being sent back to clients.
- All other duties as assigned
Qualifications:
- High School diploma or equivalent required.
- 1 -2 years’ experience working in an office environment.
- 1-2 years’ recording experience is preferred.
- Familiarity with the Loan Modification Process is a plus.
- Proven customer service skills.
- Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
- Must be able to multi-task.
- Must be capable of meeting daily production goals with a high level of accuracy.
- Critical reasoning and thinking skills required.
Pay: $18.00 - $20.00 per hour
**Benefits**:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- This in-office position has a pay range of $18-$20 per hour. Do you acknowledge this?
**Education**:
- High school or equivalent (required)
Ability to Commute:
- Irvine, CA 92602 (required)
Work Location: In person
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