Customer Experience Associate

3 weeks ago

Lompoc, United States The Exchange (AAFES) Full time

As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You’ll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate - Cashier at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something great While you make it easy for our customers, we focus on you and your development Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you
**Job Qualifications**
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions

**Additional Qualifications/Requirements**:

- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred

This is a this is an Intermittent Position, weekly schedule will range from 20 to 30 hours. Applicants may be required may be required to work an occasional holiday.

Sunday - Off
Monday - 8:45 AM - 3:15 PM
Tuesday - 8:45 AM - 3:15 PM
Wednesday - 8:45 AM - 3:15 PM
Thursday - 8:45 AM - 3:15 PM
Friday - 8:45 AM - 3:15 PM
Saturday - Off

**Job Type**: Part-time

Pay: $16.00 - $22.81 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- Under 1 year

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Work setting:

- In-person

Work Location: In person

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