Dispensary Server

Job Title:
Dispensary Server

Job Location:
Santa Cruz

Job Category:
Retail

Description:
Position Title: Server

Reports To: Retail Management

Essential Duties and Responsibilities:

- Welcome and greet customers as they enter the store
- Offer help and provide best-in-class customer service
- Answer customer questions and concerns
- Attend to the unique and individual shopping needs of each customer
- Upsell when appropriate; promote current sales, promotions, coupon deals, etc
- Adhere to all company-wide policies, process, procedures, and requirements
- Maintain a clean, sanitary, and organized work environment
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer's expectations
- Comply with company cash handling policies, procedures, and reporting requirements
- Accountable for accurately utilized the Point of Sale system
- Help organize back-stock and perform inventory counts
- Contribute to a work environment that is positive and compliant with established policies and procedures
- Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained
- Comply with all HR policies
- Cleaning; any time away from your register and you're not restocking make sure the store is always tidy, well-merchandised, and properly stocked.
- Report anything unusual, or any major incidents, to management
- Work as a team to achieve sales goals
- Other duties as assigned by the management team

Required Qualifications:

- Applicants must be 21+ years of age
- Regular attendance
- High School Diploma or GED equivalent required
- Must be willing to work all shifts, weekends, and Holidays
- Computer literate; familiarity using POS systems
- One or more years of experience in retail sales or customer service preferred
- Must have reliable transportation
- Excellent interpersonal, verbal, and written communication skills
- Best-in-class customer service skills
- Working knowledge of cannabis and cannabis goods available for retail sale.
- Understanding Local, State, and Federal laws and regulations
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve them in an efficient and professional manner
- Job Types: Part-time
- Benefits:

- Employee discount
- Schedule:

- Monday to Friday
- Day shift
- Night Shift
- Holidays
- Weekends
- Supplemental Pay:

- Tips
- Experience:

- Customer Service: 2 years (preferred)
- Work Location:

- One location
- Hours per week:

- 15-30

Pay frequency:

- Every other week

Paid Training:

- Yes

Management:

- General Manager
- Employees working per shift:

- 4 - 6
- Benefit Conditions:

- Waiting period may apply
- Work Remotely:

- No
- COVID-19 Precaution(s):

- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
- Equal Employment Opportunity Policy

One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any

genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other

characteristic protected by federal, state, or local laws.