Pharmacy Call Center Representative
3 weeks ago
Location
San Fernando Valley
Description
Responsibilities
- Handling inbound and outbound phone communications with patients
- Charging patient cards for their orders and notating their accounts
- Reaching out to patients to obtain information required to process prescription refills and new prescription verifications
- Responding to customer requests, data entry, record maintenance, and other clerical duties
QUALIFICATIONS
- Minimum 1-2 years call center experience
- Minimum 1-2 years exposure to healthcare environments
**NICE TO HAVE**
- Familiarity with a compounding pharmacy setting
- Experience with PK software
- Familiarity with HIPPA compliance guidelines
SCHEDULE
- Monday - Fridays from 8:30-5:00pm
Compensation
$17 - $25/hr depending on experience & qualifications
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