Technical Services Coordinator

3 weeks ago

Hudsonville, United States Kent Quality Foods Full time

**Required Skills**:

- Computer proficiency - Excel, Power Point, Word
- ERP experience (aptitude for business analysis)
- Detail oriented
- Strong communication skills - experience with Microsoft Teams and Outlook
- Well organized, able to work individually and as a collaborative partner
- Food Safety - GMPs, HACCP training (certification a plus)
- SOP writing and/or document review
- FDA/USDA labeling - requirements and operation of labeling software
- Foodlogiq
- Optimal - formulations
- Business Central

Job Responsibilities:

- Help develop and maintain internal programs including, but not limited to, the following:

- Product Specification Database (Redzone, Spec. & Nutritional)
- Manufacturing Instructions
- Product Evaluation
- Microbiological Monitoring
- Modeling for support/determination of product shelf life (Combase)
- Labeling & Nutritional Development (backup)
- Product Formulation (Optimal)
- Change Management Coordinator (Backup)
- Actively engage in the performance and review of the following:

- Auditing of manufacturing processes
- Finished product data (product eval program, plant QA data, ops feedback) for opportunities for continuous product quality improvements.
- Change Management - collaboration with various departments for documenting, testing & implementing changes
- Cross functional knowledge of organization/departments including Ops, scheduling, QA, RD, warehouse/materials/logistics, purchasing, sales, etc.
- SPC knowledge preferred but not required
- Assist with maintenance of systems software and equipment
- Implementation of specification changes and new products in labeling software
- Develop ability to troubleshoot and solve issues with formulations in-process
- Liaise with IT department to maintain and troubleshoot issues with meat analysis equipment (FOSS FoodScan)
- Answer customer or vendor requests for documentation (Letters of Guarantee, Specifications, etc.)
- Other tasks may be added as needed

This position involves assimilation and management of a large amount of information. A quick learner is preferred, as well as someone willing to put in long hours if required to get the job done. A strong work ethic is highly recommended. Quality experience is not necessary as this will be a technical role within the Quality department. Training in Quality concepts and processes will be provided as needed.

**Kent Quality Foods offers a competitive wage** **and benefits package which includes profit sharing, year-end bonus, 401k) benefit and comprehensive health insurance benefits.

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