Mental Health Care Coordinator

1 month ago

Van Nuys, United States Clinica Romero Full time

**Position Title**: Mental Health Care Coordinator

**Department**:Behavioral Health

**Position reports to**:Behavioral Health Manager

**Position Summary**:
The Behavioral Health Care Coordinator (BHCC) works in collaboration and continuous partnership with chronically ill or high-risk mental health patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach.

**Responsibilities**:

- Promote timely access to mental health care
- Deliver outstanding and compassionate customer service to individuals seeking mental health services for themselves or a loved one
- Support mental healthcare providers in serving those that reach out to Clinica Romero for care.
- Schedule appointments on behalf of BH provider including verifying insurance and demographic information. Listen to the needs of each individual to ensure they are matched with the provider best equipped to serve their unique mental health needs
- Schedule new patients as well as existing patients’ follow up appointments
- Ensure all appointments are scheduled appropriately for both in-person and telehealth visits
- Maintains and works on the bump and wait lists
- Review and address all new patient (internal and outside) referrals/authorization and schedule accordingly
- Review patient charts for BH screening tools scores and refer patients to mental health for assessment when necessary
- Conduct full BH intake on all BH patients. Ensure information is in patient’s chart to allow review by BH provider
- Ensure all appointments are registered appropriately in the EMR system, including patient registration, patient and insurance information, and other information needed
- Troubleshoot patient issues
- Act as the point of contact for all BH patients
- Perform light case management in support of BH provider and patient care
- Schedule transportation services for patients in need
- Act as a translator (Spanish speaker) for BH provider and patient communication
- Organize translation services if further language barrier persist
- Conduct reminder appointment calls (day before and morning of)
- Performs various front office duties
- Performs other duties as assigned

**Qualifications/Requirements**:

- Must have experience in the medical and mental health field with knowledge of insurance companies and benefits/eligibility for mental health and substance abuse services
- Bi-lingual (Spanish speaking) preferred
- Demonstrate self-direction, professional decision-making, ability to multi-task and possess high attention to detail. Takes initiative.
- Excellent care and customer service skills
- Responsive and communicative with BH providers, staff, and management
- Willingness to receive ongoing training and supervision
- Express empathy and kindness
- Knowledge of HIPPA regulations
- Excellent communication skills with the ability to communicate clearly and concisely, both orally and in writing

  • Home Health Intake Coordinator

    1 week ago

    Van Nuys, United States Americare Home Health, Inc. Full time

    Job Summary: We are seeking a detail-oriented and organized individual to join our team as an Intake Coordinator. As an Intake Coordinator, you will be responsible for managing the intake process and ensuring accurate and timely documentation of patient information. This position requires knowledge of medical office procedures, excellent communication...

  • Executive Director

    2 days ago

    Van Nuys, United States Mental Health Nonprofit Full time

    **About us** Mental Health Nonprofit is a small business in Van Nuys, CA. We are professional, agile and our goal is to provide accessible, affordable, and culturally sensitive mental health services to individuals, families, and communities in the area. T. Our work environment includes: - Modern office setting - Food provided - Work-from-home days The...

  • Client Care Coordinator

    4 weeks ago

    Van Nuys, United States Home Instead Full time

    Home Instead is hiring for a full time Client Care Coordinator office position in Sherman Oaks with a bonus program. Home Instead in Sherman Oaks, CA is seeking a relationship-builder and quality-driven individual to help us change the face of aging in our community. The Client Care Coordinator is responsible for a variety of duties that relate to client...

  • Client Care Coordinator

    2 days ago

    Van Nuys, United States Home Instead Full time

    Home Instead is hiring for a full time Client Care Coordinator office position in Sherman Oaks with a bonus program. Home Instead in Sherman Oaks, CA is seeking a relationship-builder and quality-driven individual to help us change the face of aging in our community. The Client Care Coordinator is responsible for a variety of duties that relate to client...

  • Insurance Coordinator

    4 days ago

    Van Nuys, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while maximizing revenue for the company. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including...

  • Mental Health Clinician

    2 months ago

    Van Wert, United States ARK Behavioral Health Full time

    Job DescriptionJob DescriptionOur mission. Ark Behavioral Health is a network of Drug and Alcohol Addiction Treatment Facilities that provide a variety of levels of care to those on their journey of recovery. OHIO RECOVERY Located in Van Wert is looking to hire a Mental Health Counselor(This is not a remote position)Salary: 58K-70K yearlyJob Summary The...

  • Benefits Coordinator

    4 days ago

    Van Nuys, United States 360 Behavioral Health Full time

    **Who are we?** At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360...

  • Utilization Management Coordinator

    1 week ago

    Van Nuys, United States 360 Behavioral Health Full time

    **Who are we?** At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360...

  • Senior Community Health Worker

    4 weeks ago

    Van Nuys, United States Providence Health & Services Full time

    The Community Health Worker III (CHW-III) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-III provides primary job duties within at least one of the following tracks: a) Health Education: CHWs in this track will...

  • Senior Community Health Worker

    1 week ago

    Van Nuys, United States Providence Health & Services Full time

    The Community Health Worker III (CHW-III) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-III provides primary job duties within at least one of the following tracks: a) Health Education: CHWs in this track will...

  • Senior Community Health Worker

    4 weeks ago

    Van Nuys, United States Providence Health & Service Full time

    Job DescriptionThe Community Health Worker III (CHW-III) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-III provides primary job duties within at least one of the following tracks:a) Health Education: CHWs in this...

  • Utilization Management Coordinator

    2 months ago

    Van Nuys, United States 360 Behavioral Health- Management Services Full time

    **Who are we?** At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360...

  • Interim RN Infection Prevention Coordinator

    6 days ago

    Van Nuys, United States Azad Full time

    AZAD is seeking an Interim RN Infection Prevention Coordinator for a W2 Contract position based in Van Nuys, CA. Schedule: Day Shift Assignment Duration: 6+ Months Compensation & Benefits: Between $68.75 - $75.00 / hour ($550 - $600 / day), plus daily stipends (7 days/week) including $183 / Lodging, $74 / Meal and $50 / Auto. Benefits include a Co-paid...

  • Senior Community Health Worker

    4 weeks ago

    Van Nuys, United States Providence Health & Service Full time

    Description The Community Health Worker III (CHW-III) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-III provides primary job duties within at least one of the following tracks: a) Health Education: CHWs in this...

  • Senior Community Health Worker

    3 weeks ago

    Van Nuys, United States Providence Health & Service Full time

    Description The Community Health Worker III (CHW-III) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-III provides primary job duties within at least one of the following tracks: a) Health Education: CHWs in this...

  • Senior Community Health Worker

    3 weeks ago

    Van Nuys, United States Providence Health & Service Full time

    Description The Community Health Worker III (CHW-III) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-III provides primary job duties within at least one of the following tracks: a) Health Education: CHWs in this...

  • Behavioral Health Therapist

    4 weeks ago

    Van Nuys, United States Clínica Romero Full time

    Position Title: Behavioral Health Therapist Department: Behavioral Health Position reports to: Behavioral Health Services Director Position Summary:Under general supervision from clinical supervisor, the Associate Social Worker, provides comprehensive mental health, case management services to eligible children and adults. The Associate Social Worker also...

  • Behavioral Health Therapist

    4 weeks ago

    Van Nuys, United States Clínica Romero Full time

    Position Title: Behavioral Health Therapist Department: Behavioral Health Position reports to: Behavioral Health Services Director Position Summary: Under general supervision from clinical supervisor, the Associate Social Worker, provides comprehensive mental health, case management services to eligible children and adults. The Associate Social Worker also...

  • Behavioral Health Therapist

    3 weeks ago

    Van Nuys, United States Clínica Romero Full time

    Position Title: Behavioral Health Therapist Department: Behavioral Health Position reports to: Behavioral Health Services Director Position Summary: Under general supervision from clinical supervisor, the Associate Social Worker, provides comprehensive mental health, case management services to eligible children and adults. The Associate Social Worker also...

  • Behavioral Health Therapist

    3 weeks ago

    Van Nuys, United States Clínica Romero Full time

    Position Title: Behavioral Health Therapist Department: Behavioral Health Position reports to: Behavioral Health Services Director Position Summary:Under general supervision from clinical supervisor, the Associate Social Worker, provides comprehensive mental health, case management services to eligible children and adults. The Associate Social Worker also...