Lead Barista

1 week ago


Montgomery, United States Margaritaville Lake Resort Full time

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company Location Description: Come be a part of something bigger Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

- Full Time employees have access to Medical and Dental insurance to fit your needs
- Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn’t love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview:
We are looking for a highly motivated Lead Barista to join our team This individual will help to direct the set up and preparation of Joe Merchant Cafe, serve and bus tables, clear and tear down buffets, ordering, and cleaning duties. This role will assist the food & beverage supervisors and managers lead the performance of our baristas.

If you have experience with leading high volume grab and go outlets, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you This is a tremendous opportunity for a driven person to grow and learn at a world-class property

Your role:

- Preparing and serving drinks and food in accordance with health codes and café standards.
- Promoting, educating, and enforcing sustainable techniques to reduce waste and drive cost savings
- Evaluating and modifying processes to improve efficiency and quality of service.
- Building customer relationships and fostering a positive and friendly store environment.
- Provide accurate order lists and assist with placing orders when needed.
- Provide continuous training to co-workers and emphasize the importance of accuracy in accordance with established standards.
- Monitoring espresso machines are cleaned properly and serviced, report any issues through proper channels, and tracking any tickets that have been submitted for service.
- Providing details of ordering statuses and relevant following up required to leadership.
- Addresses guest’s concerns and provides solutions, ability/awareness to escalate to leadership if needed
- Provide daily Pass On communications to leadership with all the relevant information from the day.

Qualifications:
Qualifications:

- TABC and Food handlers certification REQUIRED
- Someone with 2-4 years Barista experience, preferably Banquet service
- Someone with knowledge coffee and grab and go venues
- Someone who is able to work under pressure in a fast-paced environment
- Someone with a passion for creating an exceptional experience for all guests
- Someone with excellent communication skills
- Someone who can push or pull up to 50lbs and lift up to 30lbs