Client Services Manager

3 weeks ago

Orange, United States Montrose Environmental Group, Inc. Full time

**A DAY IN THE LIFE**

**Enthalpy Analytical**, is part of the larger organization, **Montrose Environmental Group**, is comprised of over 9 laboratories servicing air, water, soil, and toxicity testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.

Our Orange, CA Environmental Laboratory is currently seeking a Full-Time Client Services Manager to join our team.

Reporting to the Lab Director, the CSM is a key member of the laboratory team, this role will be responsible for a full range of activities including:

- Lead the PM team to deliver a consistently exceptional customer experience for our clients.
- Manage clients’ projects through all phases of laboratory operations.
- Participate in strategic discussions as a member of senior laboratory leadership.
- Provide technical and logístical support to PM team and sales staff.
- Personnel supervision, time management, and operational efficiency.
- Hiring and disciplinary actions within the team.
- Foster professional development of PMs to enhance their career opportunities.
- Communicate with clients about the nature of the samples being submitted to the lab and use technical expertise to ensure successful outcomes.
- Work closely with the lab to ensure that turn-around-times, short hold times and other sample issues are thoroughly communicated.
- Prioritize the workday based on deadlines, workload, and other related factors.
- Conflict resolution, personnel skills development and team building.
- Comply with Enthalpy’s Quality Assurance Program and other policies.
- Comply with Enthalpy’s Health and Safety Plan.

**YOUR EXPERTISE AND SKILLS**

To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- **Bachelor's degree in the chemical, environmental, physical or biological sciences**:

- **5+ years of environmental-related experience including demonstrated progress in managing staff and projects.**:

- Experience working for an **environmental laboratory** company with progressive responsibilities as a Customer Service Representative, and/or Account Management/Sales.
- Familiarity with **analytical chemistry processes **and motivation to learn a wide variety of routine environmental testing procedures.
- Excellent communication skills, both written and oral, and the ability to relate professionally with outside clients as well as establish productive working relationships with laboratory and management personnel while also acting as a customer advocate.
- Excellent time management and organizational skills with the ability to handle multiple priorities simultaneously and operate in a fluid environment while accommodating priorities for both customers and internal operations.
- Flexibility to adjust quickly and effectively to frequent changes and altered priorities.
- Ability to work independently with mínimal supervision.
- Excellent problem-solving skills. Ability to anticipate and recognize problems and communicate details with laboratory and management personnel, assisting with diagnosing root causes and taking corrective action to prevent recurrence.

**Montrose,** a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients’ decision-making and operations and efficiently fulfills their project requirements.

We have 3000+ employees and more than **135 global locations** across the United States, Canada, Europe and Australia - all ready to provide solutions for environmental needs.

Pay: $95,000.00 - $115,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Ability to Relocate:

- Orange, CA: Relocate before starting work (required)

Work Location: In person

  • Fund Services Manager-Client Services

    2 days ago

    West Orange, United States Corporation Service Company Full time

    The Manager candidate will manage multiple client relationships ensuring superior client service with their client service team members. Deliverables include fund administration services provided to private equity funds such as: Review accounting rec Client Service, Manager, Accounting, Service, Client Relations, Retail, Business Services

  • Client Coordinator

    3 weeks ago

    Orange, United States Maxim Healthcare Services Full time

    The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with...

  • Fund Services Manager-Client Services

    1 day ago

    West Orange, United States Corporation Service Company Full time

    Job DescriptionManager, Client ServicesWilmington, DE or West Orange NJ-HybridMonday through Friday 9:00 a.m. to 6:00 p.m.Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.Some of the things you will be doing: The Manager candidate will manage...

  • Client Service Coordinator

    4 weeks ago

    Orange, United States HairClub Full time

    **MAJOR RESPONSIBLITIES**: 25% Represent the HairClub brand: greet and engage members with a hospitality spirit, exhibit knowledge about the company, memberships, and products, and provide accurate information in all interactions. Ensures a clean and orderly front desk and waiting rooms are kept. 25% Manage front desk operations: call members and...

  • Client Relationship Manager

    4 weeks ago

    Orange, United States HairClub Full time

    Drive HairClub’s vision to be the trusted leader in total hair solutions for all, helping people discover their true confidence and achieve their goals. Live HairClub values of Caring, Collaboration, being Spirited and Innovative. The Client Relationship Manager is responsible for growing member base, meeting Recurring Sales revenue and drivers while...

  • Client Accounting Manager

    3 weeks ago

    Orange, United States Corporation Service Company Full time

    Job DescriptionManager, Client ServicesWest Orange, NJ-HybridMonday through Friday 9:00 a.m. to 6:00 p.m.Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.Some of the things you will be doing: The Manager candidate will manage multiple client...

  • Client Accounting Manager

    1 month ago

    Orange, California, United States Corporation Service Company Full time

    Job DescriptionManager, Client ServicesWest Orange, NJ-HybridMonday through Friday 9:00 a.m. to 6:00 p.m.Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.Some of the things you will be doing:The Manager candidate will manage multiple client...

  • Client Service Coordinator

    1 month ago

    Orange, United States Aveanna Healthcare LLC Full time

    OverviewAveanna Healthcare is growing!!We are seeking a Staffing Coordinator/ Client Services Coordinator to join our dynamic team in Orange, CA.$22.00 -$24.00/HR + Monthly Incentive EligibilityBenefits Overview: Health, Dental, Vision Insurance 401(k) Savings Plan with Employer Matching Employee Stock Purchase Plan Company-Paid Life Insurance Paid...

  • Senior Director

    2 months ago

    Orange County, United States Movate Full time

    Job title: Senior Director - Client Services Location: Orange County, California Experience: 10+ years of experience No of Openings: 1 (Applicable only for candidates living or willing to relocate or in a travel distance of one or two hours from Orange County) Summary: * We are looking for a seasoned Client Services Leader with strong track record in...

  • Senior Director

    4 weeks ago

    Orange County, United States Movate Full time

    Job title: Senior Director - Client Services Location: Orange County, California Experience: 10+ years of experience No of Openings: 1 (Applicable only for candidates living or willing to relocate or in a travel distance of one or two hours from Orange County) Summary: * We are looking for a seasoned Client Services Leader with strong track record in...

  • Client Relationship Manager

    5 days ago

    Orange, United States Experiential Group Full time

    Job DescriptionJob DescriptionWe focus on live campaigns to reach out to members of the local community. Our partnership with Assurance Wireless allows our team to do our part to improve the quality of lives of people and communities around us.  To continue providing for our community and communication partners, we are hiring an Entry Level Client...

  • Tenant Services Representative

    4 days ago

    Orange, United States PMB Real Estate Services, LLC Full time

    Job DescriptionJob DescriptionSUMMARY:This position is within the PMB Real Estate Services Property Management department, Orange, CA region. General responsibilities include but are not limited to, performing administrative tasks, creating and maintaining spreadsheets, tenant mailings, vendor management, information gathering, data entry, analysis of...

  • Project Manager

    2 months ago

    Orange, United States Identified Talent Solutions Full time

    Company Overview: Our client is a renowned advertising agency that specializes in delivering data-driven and innovative digital marketing solutions to a diverse range of clients. They take pride in their commitment to staying at the forefront of industry trends and ensuring the success of their clients through dynamic campaigns. Job Summary: As a Project...

  • Project Manager

    3 weeks ago

    Orange, United States Identified Talent Solutions Full time

    Company Overview: Our client is a renowned advertising agency that specializes in delivering data-driven and innovative digital marketing solutions to a diverse range of clients. They take pride in their commitment to staying at the forefront of industry trends and ensuring the success of their clients through dynamic campaigns. Job Summary: As a Project...

  • Sr. Client Strategy Consulting Manager

    1 week ago

    Orange, California, United States CBRE Full time

    Sr. Client Strategy Consulting Manager - Remote West CoastJob ID166484Posted08-May-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestConsulting, Project Management, Workplace StrategyLocation(s)Anaheim - California - United States of America, Bellevue - Washington - United States of America, Burbank - California - United States of America, Irvine...

  • Personal Service Coordinator

    1 month ago

    Orange, United States College Community Services Full time

    Description Position at College Community Services Opportunity Knocks Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our...

  • Personal Service Coordinator

    4 weeks ago

    Orange, United States College Community Services Full time

    Description Position at College Community Services Opportunity Knocks Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our...

  • Client Service Coordinator, Specialty Clinics

    3 weeks ago

    Orange, United States CHOC Children's Full time

    Work Location Orange, California Work Shift Day - 08hrs (United States of America) Why CHOC? Job Summary The Client Service Coordinator is the first point of contact for inpatient and outpatient wound and ostomy services at CHOC. Has reception and clinical responsibilities including: receiving and completing intake of new referrals, scheduling...

  • Luxury Spa Client Care

    4 weeks ago

    Orange, United States Skinsations Spa Full time

    Job DescriptionJob DescriptionLuxury Spa + Beauty Industry you'll be the face of to represent. Confident leadership skills, you will support our team + our clients + operations + growth + Support & Assist our Spa Directors & Social Media Creator & Net Working.. A go getter who knows how to manifest, organizer, and solution driven. Love self-care +...

  • Client Marketing Representative

    3 weeks ago

    Orange, United States Diamond Executives Full time

    Job DescriptionJob DescriptionAt Diamond Executives, we have perfected the ability to provide local business development solutions for nationally recognized telecommunications brands. Our clients are at the top of their field, and we pride ourselves in the ability to connect their offerings to the local community. Client Marketing Representatives are at the...