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Weekend Intake Assistant, Part-time

4 months ago


Walpole, United States Natick Walpole Visiting Nurse Association Full time

**Natick Walpole VNA is one of the most trusted providers of home health care in the industry. We have been in business for over 100+ years caring for our patients in the MetroWest communities we serve**

**NWVNA has an exciting opportunity for a Weekend Intake Assistant. The Intake Assistant will be fully trained to accept referrals for Home Care from hospitals, skilled nursing facilities and physician offices and will work very closely with the Weekend Clinician manager to triage patients.**

**RESPONSIBILITIES**:

- Communicate with referring providers to obtain necessary documentation for admission
- Assist with phone inquiries from patients
- Receive and provide referral sources with patient referral updates
- Enter patient referral information into EMR System
- Verify patient physician information and insurance coverage for services
- Other duties as assigned by clinical manager

**SKILLS/COMPETENCIES**:

- Excellent customer service/phone skills
- Experience utilizing EMR systems a plus
- Outstanding organizational skills and attention to detail
- Problem solving and critical thinking skills
- Home Health Care experience/ medical terminology

This is a weekend position.

Saturday and Sunday, 8am to 4pm in our Walpole MA office.

We offer a very competitive hourly rate including a weekend shift differential

**Job Type**: Part-time

Schedule:

- Weekends only

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 1 year (preferred)
- Computer Skills: 1 year (preferred)

Work Location: In person