Claims Tech Assistant

3 weeks ago


Quincy, United States Arbella Insurance Group Full time

As a Claim Technical Assistant you will provide both administrative and technical support to all Claim functions (i.e. Auto, Liability, Property, SIU, Subrogation, etc.).

Key Responsibilities- Under direct supervision, process loss and expense payments in area of responsibility within granted settlement authority for all lines of business.-
- Skilled data entry into multiple claim and related databases systems.-
- Request police reports and other investigative material-
- Request appropriate letters and correspondence as directed by the Claim Professional.-
- Provide administrative support to Claim Professionals (i.e. printing, filing and copying documents, etc.).-
- Answer routine questions relative to area of responsibility which may include contact with agents, insured(s) or others.-
- Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.-
- Performs other related duties as required or requested.- Requirements- Meet objectives of the department and competencies on job description.-
- Able to work in a fast paced environment.-
- Strong interest in advancement within the Claim Department-
- Sound MS Office skills and able to work in an organized manner-
- Good time management skills with strong attention to detail-
- Some office or customer service work experience preferred.


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