Service Representative

2 weeks ago


Bound Brook, United States Bridgewater Chevrolet Full time

**About us**

Bridgewater Chevrolet is a small business in AUTOMOTIVE in Bound Brook, NJ. We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Food provided

Overview:
Join our team as a Customer Service Representative where you will play a crucial role in enhancing customer satisfaction. This position offers the opportunity to utilize your communication skills and provide exceptional service to our diverse customer base.

**Duties**:

- Provide accurate information regarding products and services
- Process orders, returns, and exchanges efficiently
- Maintain customer records by updating account information
- Resolve customer complaints with patience and empathy
- Collaborate with other departments to ensure seamless customer experience

Qualifications:

- Excellent communication skills in English; proficiency in Spanish is a plus
- Strong phone etiquette and active listening skills
- Ability to analyze and solve problems effectively
- Prior experience in customer service or sales preferred
- Proficient in data entry and CRM software usage
- Multilingual abilities are advantageous for this role

Join our team today and embark on a rewarding career where you can showcase your customer service expertise while contributing to our company's success.

Pay: $18.13 - $22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- On-the-job training
- Professional development assistance
- Referral program

Experience level:

- 1 year
- Under 1 year

Shift:

- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Work setting:

- In-person
- Office

Ability to Commute:

- Bound Brook, NJ 08805 (preferred)

Ability to Relocate:

- Bound Brook, NJ 08805: Relocate before starting work (required)

Work Location: In person



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