Pet Grooming Conciege

Cleveland Heights Animal Hospital is seeking a Pet Grooming Concierge to join our team. We are a group of veterinary professionals dedicated to patient and client care with an emphasis on positive experiences regardless of outcome. Our Pet Grooming Concierge are important liaisons between our clients and groomers. Concierges should enjoy human and pet interaction, be self-motivated to complete daily pet care tasks, practice flexibility with workflow development, and possess the independent drive for growth. Requirements - Competently speak and write the English language - Ability to practice good money handling skills - Efficiently perform clerical, cleaning, and personalized pet care with safe restraint practices - Physically able to stand, move, and bend for prolong periods of time - Capable of lifting and carrying up to 50lbs - Embrace commitment to follow Safety Requirements - Actively promote a positive, professional presence with staff, clients, and guests. Responsibilities - Perform baths and drying as directed by the groomers. - Perform required procedures for all bathing and grooming patients, such as nail trims and ear cleanings. - Clean and sanitize all tubs, cages and shaker cages at the end of each shift. - Refill all supplies at the end of each shift - shampoo, ear cleanser, etc. - Recognize and record any unusual condition or abnormal behavior of any grooming animal; and bring these concerns to an attending inpatient nurse. - Provide each patient with water prior to and after bathing and/or grooming appointments. - Walks animals prior to groom or bath as well as before leaving for the day. - Receive animals to be admitted for bathing appointments and take responsibility for their proper identification and for recording their respective locations. - Release animals to their owners and insure that every animal released is clean and properly groomed and is accompanied by personal belongings. - Confirm next day grooming/bathing appointments. - Discharge grooming and bathing patients and schedule next appointment(s). Benefits - Paid Holiday, Vacation, and Sick Time - 401K retirement plan with employer contribution - Direct point of care medical membership, supplemental Insurance options, wellness and EAP program - Unlimited veterinary, lodging, and pet care product discounts - Competitive pay with opportunities for advancement and continued education - Complimentary notary service

**About Cleveland Heights Animal Hospital**: We are a group of Veterinary Professionals dedicated to patient and client care with emphasis on positive experiences regardless of outcome. Cleveland Heights Animal Hospital has proudly served the Lakeland community since 1972. Our team is committed to delivering advanced veterinary medicine at the highest level. Upon entering our expansive 10,000 square foot facility, guests are invited to unwind in our elegant lobby. Our outpatient services are conducted in six generously sized examination rooms, which include a specialized suite for comfortable end-of-life care and an outdoor courtyard. Our hospital is equipped to handle surgical, dental, and long-term patients with ease. Additionally, we offer a comprehensive pet spa and lodging service, featuring cozy cottages, bright sunshine suites, and luxurious kitty condos.