Associate Apd Claims Representative

2 weeks ago

Raynham, United States Amica Mutual Insurance Company Full time

**Associate APD Claims Representative**
Southeastern MA
596 Paramount Dr. Raynham, MA

Your future is our business.

Our office in Raynham, MA is seeking an Associate APD Claims Service Representative. The job duties include but are not limited to handling personal lines insurance claims including auto, homeowners, marine and liability claims. This position mainly handles auto physical damage claims. Substantial customer contact via the telephone and correspondence is required.

**Salary**

A starting annual salary of $43,105.

**Schedule**

The 37.5-hour schedule will be Monday through Friday between the core hours of 8 a.m. and 5 p.m., with the potential to work holidays and a few Saturdays per year.

This position requires you to work in the office every scheduled business day with the possibility to work from home 2 days a week after you have undergone the proper training and have shown the ability to do so.

**Responsibilities**
- Take loss reports and set up claims files within diary system
- Handle telephone calls and other personal contacts
- Book new claims, select, modify, and issue acknowledgements letters within 48 hours
- Assign appraisals for outside handling
- Adjust auto physical damage (APD) claims within authority
- Adjust losses within authority, excluding bodily injury claims
- Process letters and loss or expense payments to insureds, claimants, and vendors
- Handle subrogation matters as required or requested

**Qualifications**
- High school diploma or equivalent education required
- Maintain state insurance license
- Excellent written and verbal communication skills
- Knowledge of Microsoft Excel, Word, and Outlook
- Previous insurance, claims, and customer service experience preferred

**Perks and Benefits**
- Paid vacation, holidays and sick days
- Competitive salaries and exceptional benefits
- Generous leave programs, including paid parental bonding leave
- Medical, dental, vision coverage, short
- and long-term disability, and life insurance
- Student Loan Repayment and Tuition Reimbursement programs
- Fitness and wellness reimbursement
- Generous retirement benefits
- Employee community involvement
- Strong relationships, lifelong friendships
- Opportunities for advancement in a successful and growing company

**About Amica**

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

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