Technical Analyst Resident

2 weeks ago

Houston, United States Texas Orthopedic Hospital Full time

**Introduction**:
Do you have the career opportunities as a(an) Technical Analyst Resident you want with your current employer? We have an exciting opportunity for you to join Texas Orthopedic Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

**Benefits**:
Texas Orthopedic Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Technical Analyst Resident where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise

**Job Summary**

During your time as a Tech Analyst Resident, you will be part of the solution. You will be helping physicians and clinicians improve patient care, increase efficiency, and solve many other critical challenges facing healthcare today. We need individuals who have an interest in any of the following areas:

- Healthcare IT Operations
- IT Customer Support
- Technical Services
- Network and Systems Engineering

**General Responsibilities**:

- Orientation/familiarize with the physical layout of the facility
- Meet team members
- Rounding
- Fielding Tickets

**Operational Responsibilities**:

- Networking changes, VLANS, Proteus, Adios
- Service Central ticketing system
- Tech tool, Sysadmin tool
- VSOM Cisco/Avigilion video surveillance
- Dameware, remote connectivity
- VoIP configurations
- Imaging PCs
- Printer setup/naming standards
- Mobile device configurations
- UPS troubleshooting
- IDF/MDF

**Projects**:

- Equipment refresh
- iOS/iMobile upgrades
- IDF reorganization
- Construction projects
- Camera projects
- Phone projects

Residents will work closely with their department and mentor for the duration of the residency. Our residents will be placed in areas that will provide them with meaningful projects. The residency includes enrichment and skills development training, social events, and an elective opportunity to prepare a capstone project at the end of the program.

**Qualifications**:

- Individuals who have received or are about to receive their IT training/certification from a recognized post-secondary Institution
- Relevant IT experience from a previous field
- Interest in technology

**Additional Information**:

- Must be able to commit to 40 work hours a week between Monday and Friday
- Residency program is 6 months in length
- This position will pay $18/hr

**ITG** transforms healthcare and givespeople **healthier tomorrows**. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to **move healthcare forward**. We do this byseeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured dis

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