Head Cashier
3 weeks ago
Works under the direction of the Retail Management team in carrying out all retail operations in the store, including, but not limited to, creating a Christ-centered environment, register operations, customer service, store appearance and displays, and employee interactions.
**Description**:
**ESSENTIAL FUNCTIONS OF THE JOB**
- 1. Assist the Retail Management team daily, in the building of the team, by being an example of “revealing- Christ” to all staff, donors, and customers.- 2. Assist the Retail Management team in the retail operations of the store, including the handling of cash and- credit card payments, and any non-cash purchases in order to ensure the accuracy and security of all- transactions.- 3. Complete with accuracy, as needed, Daily Reconciliation Sales Reports, bank deposits, Daily Sales charts,- Category Sales chart and Donations charts, and properly save and store all paperwork to ensure truthful- reporting and recording of daily sales and donations.- 4. Assist the Retail Management team to make daily bank deposits and acquire change for the register to- ensure the accuracy and security of store funds.- 5. Work with the Retail Management team daily, to establish and maintain customer service standards in order- to ensure compliance with the company mission statement and to provide a pleasant shopping experience- for each customer.- 6. Work under direction of the Retail Management team, as needed, to train new employees in order to ensure- the employees have all essential training needed to be successful in their position.- 7. Work with store staff, daily, in maintaining the physical appearance of the store, including, but not limited to:
- ordering and maintaining needed janitorial and restroom supplies, removing safety hazards, picking up store- merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors,- restrooms and other public areas, to ensure the safety and health of customers and employees.- 8. Assist store staff, daily, in stocking store shelves and clothing racks, in order to provide customers with- maximum shopping opportunities.- 9. Assist store staff, as needed, to set up or change store displays in order to provide a pleasant shopping- environment and to entice customers to shop new areas or items within the store.- 10. Communicate, daily, all events related to customer service issues or problems, register mistakes, employee- issues or accidents, and general store operations to the manager, in order to ensure all issues are handled- properly and in accordance with company policies and procedures.- 11. Supervise, as needed, the store operations and staff, in order to ensure compliance with company mission- statement and company policies and procedures in the absence of, but under the expressed direction of the- Retail Management team.- 12. Attend as required, or requested, all training events provided by the company and all store meetings as- scheduled by the manager in order to keep current on any policy changes, new procedures, and other- information essential to performing the job.**KNOWLEDGE, SKILLS AND ABILITIES**
- 1. Must be a people person with a pleasant and willing attitude and have a servant’s heart.- 2. Experience in retail operations preferred.- 3. Excellent communication skills (both oral and written) with an excellent command of the English language.- 4. Excellent math and money handling skills.- 5. Must have a commitment to Mel Trotter Thrift Stores’ mission.- 6. Ability to interpret a variety of instructions furnished in written or oral form.- 7. Microsoft Office, including Word and Excel (spreadsheets)-
- 9. Ability to operate a cash register and credit card machine- 10. Ability to operate general office machines, copier, fax, printers, scannersPLANNING/ORGANIZING- 1. Must be detail-oriented and have solid organizational skills.- 2. Must be a problem solver and be able to work with a minimum of supervision and take initiative.- 3. Excellent time management skills- 4. Must possess a demonstrable level of skill and proficiency in planning so to meet established goals.EDUCATION AND EXPERIENCE- High School diploma or GED required. Two to three years experience in retail or related experience preferred.PHYSICAL/ENVIRONMENTAL DEMANDS- Stand 3/4 of the time- Walk 3/4 of the time- Sit 1/4 of the time- Use hands to type - computer keyboard or register 3/4 of the time- Use hands to handle documents and merchandise 3/4 of the time- Talk or hear All Day- Moderate physical activity on a daily basis, with occasional strenuous activity. Able to lift at least 50 pounds. Use- hands to lift, sort, clean, organize throughout a standard work day. Store is a well-lit, heated and/or air-conditioned- indoor retail and office setting with adequate ventilation. Manager will have to use hands to type, handle documents- and money, stock shelves and clean.VISION REQUIREMENTS- 1. Close vision (clear vision at 20 inches or less)- 2.