Client Services Director
3 weeks ago
**Job Summary**:
- **Exciting opportunity with huge Bonus potential (no cap)**_
Under the general supervision of the General Manager, the Client Services Director is responsible for developing relationships with new clients, stewarding bonds with current clients, building community connections and partnerships, and collaborating to ensure smooth office operations.
**Qualifications**:
- College degree and 2 years related experience and/or training; or equivalent combination of education and experience. Experience in customer relations, business development, and growth mindset.
- Requires proficiency in word processing and computer skills (Office, Excel, Power Point, Scheduling System, CRM Database). Knowledge of Clear Care a plus but not required.
- Must possess above average human relations, customer service, and organizational skills.
- Must be able to work under time pressures and manage multiple demands simultaneously.
- Excellent telephone etiquette and communication skills are necessary.
**Essential Functions**:
- Perform prospective client assessments and complete new client paperwork.
- Create a plan and attend networking events in the community.
- Learn service area and identify key referral sources.
- Create connections that lead to increase in new clients.
- Maintain Comfort Keepers protocols.
- Work collaboratively with Scheduling Manager to assist in resolution of caregiver and Client issues.
This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.
**Working Environment**:Office environment.
Pay: $55,000.00 - $85,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No nights
- No weekends
**Education**:
- Bachelor's (required)
**Experience**:
- Customer relationship management: 1 year (required)
Work Location: In person
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