Hotel Receptionist

4 months ago


Weston, United States The Weston Full time

**_The smiling face of hospitality...front and center_**:
**What's in it for you**:

- Insurance enrollment available from DAY 1
- Paid time off available from DAY 1
- Holiday pay available from DAY 1
- 401(k) enrollment after 30 days
- Hotel and travel discounts at worldwide destinations
- Professional development and promotion opportunities

Job description

**Responsibilities**:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls and direct them to the appropriate department or staff member
- Handle guest complaints and resolve issues in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area

**Requirements**:

- Previous experience in customer service or hospitality is preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving skills
- Flexibility to work different shifts, including evenings, weekends, and holidays