Inside Sales and Account Management

3 weeks ago

Racine, United States TriCore Inc Full time

A Career with a Proven Controls Engineering Team

TriCore is a US-based company established in 1991, serving the food, beverage, and life science industries. Although process automation lies at the heart of our company, we offer our clients a full spectrum of services including Network and Electrical Engineering, Visualization software development, business intelligence solutions, process startup and commissioning, calibration services, along with our TriCore 24/7 support.

The Inside Sales and Account Management is the principal architect of TriCore’s proposed solutions ensuring alignment between the client needs and TriCore’s sales strategy. The Inside Sales and Account Management consults with the Regional Account Executives (RAE), Corporate Account Executives (CAE), Business Development Managers (BDM), Regional Managing Partners (RMP) and Engineering to support the achievement of sales goals while exceeding client expectations.

The successful Inside Sales and Account Management will approach every opportunity with “how do we win this” mindset, embrace complete ownership and management of all your opportunities, and provide support and direction for Account Executives while holding them accountable for their role in the process.

**Essential Duties & Responsibilities**

Proposals
- Managing and handling of all opportunity proposal work associated with their aligned regions
- Coordinating with regional sales team on a recurring weekly basis to review work in progress, priorities, resources, scheduling and any other elements necessary to facilitate regional quoting processes.
- Engaging with regional sales personnel regarding strategies, risk, and any other financial elements to give TriCore the best opportunity to win every time.
- Facilitating the collection of necessary information to generate proposals, including engaging clients, to acquire information needed to support quoting process
- Coordination of TriCore resources necessary to support the quoting process
- Ensure that proposals are accurate and delivered on time
- Assume responsibility for pricing, profitability, cash flow and competitiveness for all opportunity proposal work in their aligned regions.
- Assume responsibility for anything with quoted pricing that leaves the building to include base proposals and all variation orders
- Assume responsibility for the technical scope delivered to clients in all proposals
- Solicit bids from subcontractors and provide necessary RFQ documentation Sales Support
- Providing sales call support for Account Executives in their regions jointly or independently including technical sales support and process expertise in a face-to-face customer setting.
- Work with BDMs to fully understand the market segment’s solutions, partners, and pricing. Use that knowledge to provide applicable solutions that exceed client expectations and maximize profitability
- Collaborate with Corporate and Regional Account Executives to develop client sales strategies to effectively propose solutions
- Maintain an awareness of the status of all your opportunities
- Support order processing efforts as needed
- Utilize Customer Center to manage customers and opportunities
- Providing general guidance, training and assistance for TriCore personnel regarding Customer Center, sales processes.
- Maintaining competence with supplier technology and materials
- Maintaining competence with TriCore technology and services

Foundation
- Provide the foundation for consistency of offerings and pricing across regional clients
- Support the continuous improvement process using information from completed projects and collaborate with the engineering and the sales teams to improve future proposals
- Support the continuous improvement process regarding Solutions Architecting processes and tools.

**Other Duties**

Perform other duties as assigned

**Required Skills**:

- Excellent organizational skills with the ability to prioritize and handle large volume of detail with accuracy and reliability
- Strong people skills the ability to interact with new and existing clients face-to-face
- Technical understanding of industrial controls and all TriCore products
- Ability to clearly express thoughts and concepts concisely with written word
- Detail oriented and proficient at following procedures and guidelines
- Ability to take existing ideas and concepts and duplicate and adapt to changing requirements
- Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers and colleagues
- Able to multitask, prioritize, and manage time efficiently
- Ability to work independently or as an active member of a team

**Beneficial Experience**
- Food, dairy, or beverage processing
- Automation or networking
- Inside sales, outside sales, engineering, or project management
- Technical writing experience
- CRM or similar software experience

**Qualifications**:

- Associate technical degree required
- Bac

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