Retail Sales Associate

2 weeks ago

Concord, United States Rockler Companies, Inc. Full time

**Join the Rockler Woodworking Family**

Our customers love us and so will you Rockler is a family-owned business that helps woodworkers and do-it-yourselfers create amazing projects out of wood through innovative products, education and advice.

**_ Are you interested or experienced in woodworking or DIY projects? If so, this may be the perfect job for you_**

This is a customer service role in which the sales associate gives customers their immediate and complete attention by explaining, demonstrating, and selling woodworking supplies and tools. When not engaged with a customer, the focus should be on the maintenance of the sales floor including facing, dusting and general housekeeping. We are hiring for both a Sales Associate position and a Key Holder position.

**Responsibilities are as follows but not limited to**:

- Welcoming and engaging with customers as they enter the store.
- Assessing customers' needs and suggesting solutions to their problems.
- Answer woodworking related questions and have a working knowledge of many woodworking tools and equipment.
- Working with cash registers and processing payments
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day.
- Taking initiative on working on tasks throughout the day.
- Excellent Customer Service Skills
- Enjoyment helping people learn and grow in the woodworking hobby or business and enjoy all aspects of woodworking.
- An energetic attitude, be self-motivated, and excellent listening and communication skills, bilingual a plus
- Ability to stand for long periods of time; ability to lift up to 50 lbs. and safely participate in team lifting.
- A desire to network and build relationships with customers.
- Flexibility to work a 5-day retail schedule (Mon-Sat 8:30a.m-7:30p.m and Sundays 8:30a.m.4:00 p.m), and designated holidays.
- Previous sales experience in retail sales environment is a plus, but not required.

**Our Team Benefits and Perks**:
We offer competitive Health, Dental and Vision benefits for those eligible.

Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance if desired.

401(k) Profit Sharing Plan along with company match

Fulltime are eligible for Paid Vacation, Sick and Float days

The flexibility of working a Retail Schedule (weekends, evenings & holidays)

Retail Incentive Plan

Excellent Employee Discount

Employee Assistance Program, and much more
- Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

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