Strategic Communications Specialist
1 month ago
**Duties**:
This position allows you to use your knowledge and experience developing communication plans and products to improve engagement across diverse stakeholder communities.
This position starts at a salary of $72,553.00 (GS-11, Step 1) to $113,047.00 (GS-12, Step 10) with promotion potential to $113,047.00 (GS-12, Step 10).
As a **Strategic Communication **Specialist,** you will be providing leadership with advice and assistance in writing and developing communications materials to ensure coordination and communication throughout the organization. Duties and responsibilities include:
- Preparing talking points and anticipated question and answers for leadership to ensure stakeholder concerns are addressed in a wide variety of engagement forums;
- Identifying communication barriers and issues, gathering information, and generating possible solutions for recommendations;
- Carrying out communication requirements needed to support leadership regarding novel, complex, and controversial operational, programmatic, and policy related issues;
- Developing new strategies, practices, methods, and ways to communicate that are appropriate to specific communication issues and problems that can be controversial or sensitive in nature.
**Requirements**:
**Conditions of Employment**:
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- You may be required to pass a background investigation
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
**Qualifications**:
**Experience**:
You qualify for the **GS-11** grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Planning, writing, and editing internal and external communication products.
- Providing communication-oriented recommendations regarding technical documents, such as memoranda and policy directives.
- Developing, implementing, and evaluating the effectiveness of sector communication strategies and materials.
- Identifying and anticipating communication needs and potential reaction from congressional; media; non-governmental; state, local, and tribal governments; and other communities.
You qualify for the **GS-12** grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Preparing talking points and anticipated questions and answers for sector leadership to ensure stakeholders' concerns are addressed in a wide variety of external engagement forums;
- Identifying communication barriers and issues, gathers information, and generates possible solutions for recommendation;
- Determining the best way to communicate changing policies and laws and their effect on sector and stakeholder initiatives and goals.
**NOTE**:Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.- The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
- **Background Investigation**: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.
- **Residency**: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physi
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