Restaurant Host/hostess

4 days ago


New York, United States City Roots Hospitality Full time

City Roots Hospitality Group is looking for highly motivated, enthusiastic people with a strong work ethic to be part of our team.

Host/Hostess Job Description
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations
- Work well in a fast paced environment as a member of a team.
- Communicate effectively with other staff members and guests.
- Maintain a sense of urgency at all times and take initiative.
- Handle customer complaints or problems with a positive attitude.
- Be dedicated to our customers, our brand and each other.

Qualifications:

- Previous work experience in a restaurant environment.
- Must be familiar with RESY reservation software
- Customer service oriented. Attentiveness and patience.
- Problem solving skills
- Responsible, dependable and punctual.
- Attention to cleanliness and safety. Food safety certification will be a plus.
- Ability to be on your feet for extended periods of time.
- Flexible/open availability

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Employee discount

Shift:

- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

Application Question(s):

- Are you familiar with RESY reservation software?

**Experience**:

- Host/hostess: 2 years (preferred)
- Restaurant: 2 years (preferred)

License/Certification:

- Food Handler Certification (preferred)

Work Location: In person


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