Membership Coordinator

**Position**: Membership Coordinator

**Reports to**: Vice President of Membership & Resource Development

**FSLA Status**: Exempt

**Work schedule**: Standard office hours (8am-5pm), some occasional evenings possible

**Travel expectation**: Local travel (Fond du Lac County), as outlined by the Vice President of
Membership & Resource Development or President/CEO

**Position summary**: The Membership Coordinator is responsible for a range of activities related to Business-to-Business sales, engagement and retention of members.

**Essential Duties, Responsibilities and Competencies: Specific duties include, but are not limited to**:
**Membership Recruitment**
- Secure revenue through selling new memberships, upgraded memberships, and sponsorships.
- Understand the value and mission of Envision Greater Fond du Lac, the direct and indirect benefits of membership, and effectively communicate to prospective members.
- Use CRM to track prospects for membership, appointments, sales, and appropriate follow-ups.
- Lead and develop the Ambassadors Club. Leverage the Ambassadors for new member sales, engagement and renewals.
- Leverage relationships with members to generate multiple revenue streams of sponsorship, event attendance, and investment.
- Work in partnership with Vice President of Membership & Resource Development to strategize shared approaches for various members.

**Member Engagement and Retention**
- Build meaningful relationships with a broad spectrum of stakeholders, representing all sizes and types of business.
- Direct ribbon cuttings for members with assistance of Ambassadors Club.
- Execute processes for member onboarding and member retention.
- Spearhead membership renewal process, working closely with Accounting department.
- Solicit feedback from members and pilot new programs or benefits that add value to membership.
- Execute ongoing member networking events (Business Connections/Coffee Connections).
- Assist with major Envision Greater Fond du Lac events as directed by Vice President of Membership & Resource Development.

**Key Competencies**
- Great with people, able to build trust quickly, understand business-to-business sales
- Trustworthy, accountable, self-motivated, team player
- Consistent, organized, attention to details, commitment to processes
- Professional, coachable, able to represent the organization independently and confidently
- Ability to prioritize and manage multiple tasks/projects

**EDUCATION/EXPERIENCE**

Bachelor’s degree preferred. Experience in sales, public relations, or business required.

Pay: From $45,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance

Schedule:

- 8 hour shift
- Day shift

Ability to Relocate:

- Fond du Lac, WI 54935: Relocate before starting work (required)

Work Location: In person