Intake Adviser

**Intake Adviser (4544U) - 66811**:
University of California, Berkeley

in Berkeley, CA

**Type**: Full-Time
**Posted**: 04/21/2024
**Category**: Academic Advising

**Intake Adviser (4544U) - 66811**

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

**Departmental Overview**

COLLEGE OVERVIEW

DEPARTMENTAL OVERVIEW

The L&S Office of Undergraduate Advising (OUA) provides academic advising to newly admitted, currently enrolled and readmitted undergraduate students (approximately 23,000). Additionally, OUA provides guidance on academic programs, policies, procedures in the College of Letters & Science. OUA enforces and adjudicates the academic regulations of the College in order to ensure the integrity of the degree and the continuing quality of the institution. Decisions made by OUA impact all academic units within the College of Letters & Science and set precedent for other Colleges on campus. OUA works collaboratively with academic and administrative departments across campus. To enhance the student experience, OUA utilizes an Advising Neighborhood model by division and academic discipline, resulting in College Advisers and Undergraduate Major Advisers working more closely and collaboratively with each other.

**Position Summary**

**Application Review Date**

The First Review Date for this job is: 05/02/2024.

**Responsibilities**

GENERAL ADVISING
- Staff the reception area and maintain a professional and positive attitude when responding to inquiries, requests, or complaints from students, parents, faculty, or staff.
- Listen to and empathize with students experiencing a wide range of difficulties.
- Explain deadlines and College policies (adding and dropping classes, incompletes, grading policies).
- Communicate University and College rules and regulations (unit limitations, AP credit, concurrent enrollment, minimum/maximum units, repeating courses, senior residence, readmission).
- Review and process petitions and forms that may require additional collaboration and communication with campus partners, such as Undergraduate Major Advisors and Office of the Registrar.
- Intake Advisers refer students to College Advisers for more complex issues such as multiple degrees, or withdrawal from the University.

PROJECT MANAGEMENT
- Update and maintain student records and generate notifications.
- Contribute to various committees and participate in the delivery of transactional advising services.
- Prepare files to support Assistant Deans who review readmission cases.
- Contribute to a variety of projects such as routing and processing petitions and administering different College policies, as part of the frontline advising unit.

CAMPUS RESOURCE & LIAISON
- Serve as campus resource and liaison to several academic and administrative units on campus; provide information, clarification, and interpretation of College policies to the staff and faculty; refer students to non-academic resources as appropriate.
- Communicate and exchange information with other units on campus and make referrals to help students with their academic program.
- Consult with other student service units regarding students experiencing academic, financial, and personal difficulties.

PROFESSIONAL LEARNING & GROWTH
- Maintain professional growth and development through attendance at weekly office-wide training sessions, seminars, conferences, and cross-campus committees, and through participation on campus-wide committees and in professional organizations to stay abreast of current trends in academic advising.
- Present in-o