Retail Air Coordinator

4 days ago

Pawtucket, United States COLLETTE TRAVEL SERVICE INC Full time

**Collette is seeking a Retail Air Coordinator to join our Air team. This is a hybrid role based at our headquarters in Pawtucket, RI. Remote c**andidates with relevant experience will be considered.**

**About Collette: Let Us Show You the World**
- There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? _Your journey starts here._

**Job Summary**:

- This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette’s tour series. Each coordinator’s goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests.**Primary Functions**:

- Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation.
- Calculate pricing for all air reservations created to ensure appropriate margins are met.
- Work all special requests made on retail reservations in a timely manner.
- Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met.
- Verify that the reservation was priced correctly according to our contracts.
- Verify that the flights chosen meet all time restrictions on the package our customers are booked on.
- Verify that all connection times meet standards described in our policies as well as each airlines mínimal connection policy.
- Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked.
- Process Frequent Flyer information over to the airline.
- Coordinate any changes on retail air reservations and provide a timely turn around on those requests.
- Assist with re-protecting passenger’s air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet mínimal connection times and/or time restrictions on the tour package booked.
- Research all service issues and determine best action for recovery resolution and report back to Manager.
- Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year.
- Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead.
- Maintain clean, organized, and neat work environment at all times.

**Knowledge & Skills**:

- Bachelor's degree preferred but not necessary
- Two years of experience desired that is directly related to the duties and responsibilities specified.
- Skill in customer service
- Knowledge of air operations, quality control procedures and reporting documentation requirements.
- Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required.
- Microsoft Office program experience
- Ability to work as part of a team environment
- Ability to communicate effectively, both orally and in writing.
- Ability to include organizing, prioritizing, and scheduling work assignments.
- Ability to foster a cooperative work environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to create, compose and edit written materials.
- Ability to plan and organize to optimize productivity
- Ability to analyze and solve problems.

Starting Hourly Rate: $19.00 / Hour

  • Retail Air Coordinator

    4 days ago

    Pawtucket, United States COLLETTE TRAVEL SERVICE INC Full time

    Job DescriptionJob DescriptionCollette is seeking a Retail Air Coordinator to join our Air team. This is a hybrid role based at our headquarters in Pawtucket, RI. Remote candidates with relevant experience will be considered. About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with...

  • Air Reservations Coodinator

    2 weeks ago

    Pawtucket, United States Collette Full time

    **About Collette: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s...

  • Group Air Specialist

    2 weeks ago

    Pawtucket, United States Collette Full time

    **About Collette: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s...

  • Group Air Block Specialist

    1 week ago

    Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full time

    Job DescriptionJob DescriptionCollette is seeking a Group Air Block Specialist to join our Air team. This is a hybrid role based out of Headquarters in Pawtucket, RI. Remote candidates may be considered.About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience...

  • Group Air Block Specialist

    1 month ago

    Pawtucket, United States COLLETTE TRAVEL SERVICE INC Full time

    Job DescriptionJob DescriptionCollette is seeking a Group Air Block Specialist to join our Air team. This is a hybrid role based out of Headquarters in Pawtucket, RI. Remote candidates may be considered.About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience...

  • Group Air Support Specialist

    4 weeks ago

    Pawtucket, United States COLLETTE TRAVEL SERVICE INC Full time

    Job DescriptionJob DescriptionCollette is seeking Group Air Support Specialists to join our Air Team. This is a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Remote candidates with GDS experience may be considered. About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel...

  • Group Air Support Specialist

    1 month ago

    Pawtucket, United States COLLETTE TRAVEL SERVICE INC Full time

    Job DescriptionJob DescriptionCollette is seeking Group Air Support Specialists to join our Air Team. This is a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Remote candidates with GDS experience may be considered. About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel...

  • Group Air Support Specialist

    1 week ago

    Pawtucket, United States COLLETTE TRAVEL SERVICE INC Full time

    Job DescriptionJob DescriptionCollette is seeking Group Air Support Specialists to join our Air Team. This is a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Remote candidates with GDS experience may be considered. About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel...

  • Corporate Travel Coordinator

    2 weeks ago

    Pawtucket, United States Collette Full time

    **About Collette: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in...

  • Store Manager

    2 weeks ago

    Pawtucket, United States Monro Full time

    Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional...

  • Store Manager

    1 month ago

    Pawtucket, United States GNC Full time

    Job Description We are looking for a dynamic Store Manager that embodies the “Live Well” spirit of GNC. If that describes you, then join the high energy, stores team at GNC. As the Store Manager you are accountable for the day-to-day retail operations of the GNC store in conjunction with the District Manager. As the store manager you play a vital role...

  • Customer Marketing Manager

    1 week ago

    Pawtucket, United States Arrowmac Full time

    Do you thrive at the intersection of shopper insights, program execution, and cross-functional collaboration? Are you passionate about the toy and game industry and ready to champion our client's success in the grocery and drugstore channels? If so, we have the perfect opportunity for you! We're seeking a highly motivated Customer Marketing Manager to...

  • Universal Banker I

    2 weeks ago

    Pawtucket, United States Bristol County Savings Bank Full time

    **Position: Universal Banker l** **Job Type: Full-Time** **Department: Branch Administration** **Reports To: Retail Branch Manager/ 1**st** VP Manager of Retail Banking** **ABOUT US**: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The...

  • Customer Marketing Manager

    2 weeks ago

    Pawtucket, United States Arrowmac Full time

    Do you thrive at the intersection of shopper insights, program execution, and cross-functional collaboration? Are you passionate about the toy and game industry and ready to champion our client's success in the grocery and drugstore channels?If so, we have the perfect opportunity for you! We're seeking a highly motivated Customer Marketing Manager to become...

  • Mechanical HVAC Design Engineer

    1 month ago

    Pawtucket, United States Arden Engineering Constructors Full time

    Job DescriptionJob DescriptionSalary: Arden Engineering Constructors, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and wrapped itself in friendly customer service. Arden has proven itself as a place to provide career opportunities for an individual to master their craft, earn competitive wages, and to...

  • Mechanical HVAC Design Engineer

    4 weeks ago

    Pawtucket, United States Arden Engineering Constructors Full time

    Job DescriptionJob DescriptionSalary: Arden Engineering Constructors, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and wrapped itself in friendly customer service. Arden has proven itself as a place to provide career opportunities for an individual to master their craft, earn competitive wages, and to...

  • Creative Producer

    1 month ago

    Pawtucket, Rhode Island, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering(R) and Dungeons & Dragons(R) to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come inWe are currently seeking an experienced Creative...

  • Creative Producer

    4 weeks ago

    Pawtucket, Rhode Island, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering(R) and Dungeons & Dragons(R) to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come inWe are currently seeking an experienced Creative...

  • Collector

    4 weeks ago

    Pawtucket, United States Pawtucket Credit Union Full time

    Coastal1 is looking to hire a Collector! A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made. This role is hybrid, on site availability in Pawtucket, Rhode Island is required. Education and Experience...

  • Collector

    2 weeks ago

    Pawtucket, United States Pawtucket Credit Union Full time

    Coastal1 is looking to hire a Collector! A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made. This role is hybrid, on site availability in Pawtucket, Rhode Island is required. Education and Experience...