Medical Asistant

**Position Summary**

**Key Responsibilities**
- Works closely with providers to assist in delivering world class care to patients.
- Provides a high level of customer service to all new and existing patients of the practice.
- Rooms patient and prepares the patient for the provider visit.
- Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
- Records patient history, chief complaint, pharmacy information, prescription list, etc into EMR for physical.
- Obtains required consents, completes required forms as needed for specific visit types.
- Performs in office testing and EKGs as needed. Required to perform controls on certain in-office tests.
- Assists provider with in-office medical procedures.
- Properly labels all specimens, adhering to SMG policy.
- Chaperones Providers as required.
- Administers vaccines and medications as ordered by provider, adhering to SMG policies.
- Responsible to follow TCM (Transitional Care Management), CCM (Chronic Care Management) and RPM (Remote Patient Monitoring) workflows if active in the practice.
- Stocks rooms and monitors expiration dates of exam room supplies.
- Monitors and logs medication/vaccine refrigerator temperatures.
- Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
- Follows scheduling rules and direct schedules patient visits in other SMG practices.
- Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for. Example: results, consult notes, hospital notes etc. If not available, contacts facility or other practice to obtain them.
- Schedules patient appointments and appropriate testing as ordered by provider upon check out from appointments or any other time as requested.
- Performs outreach to select patient groups as directed for patient care and quality and then schedules specialty appointments and testing as required.
- Responsible to inform manager of clinical supply needs or assists with ordering.
- Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
- Works assigned clinical buckets timely.
- Must be able to work independently with little supervision.
- Adheres to SMG policies.
- Always uses discretion to ensure patient confidentiality.
- Performs other duties as requested.

**Skills**
- Strong customer service excellence expected.
- Excellent communication and interpersonal skills required.
- Experience with EMR strongly preferred. (Athena preferred but not required)
- Experience with Microsoft Office, Word, Excel, and Outlook preferred.

**Education & Experience**
- High School Diploma or equivalent required.
- Education from approved medical assistant program or equivalent.
- One to three years as a medical assistant preferred.

**About Steward Health Care**
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org

Pay: From $16.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Medical specialties:

- Pediatrics
- Primary Care
- Urgent Care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- No nights
- Weekends as needed

Work setting:

- Clinic
- In-person

Ability to Relocate:

- Mesa, AZ 85209: Relocate before starting work (required)

Work Location: In person