Patient Access
3 weeks ago
Global Neurosciences Institute is an extraordinarily innovative team of the most highly trained and skilled neurosurgeons, neurologists and researchers in the country.
**Responsibilities**:
- Responsible for promptly and professionally answering calls in a high-volume call center setting.
- Provides information and determines appropriate services, scheduling accordingly.
- Data entry of new patient information with 100% accuracy and verification of established patient demographic information when necessary.
- Provides effective communication with patients, providers and staff.
- Verifies medical health insurance benefits and reviews with patients.
- Cross trains in other office staff positions to offer coverage as necessary.
- Schedules new and established patient appointments.
- Explains and educates patients on appointment details.
**Requirements**:
- Three to five years of health care scheduling experience.
- Three to five years of experience with verification of medical (commercial and government) benefits.
- Three to five years of experience with electronic health records.
- Ability to prioritize and manage day to day tasks.
- Strong organizational skills.
- Strong customer service skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (excel, word, teams, etc.).
Pay: $17.00 - $21.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
Medical specialties:
- Neurology
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Medical scheduling: 2 years (required)
- Medical office: 2 years (required)
- Insurance verification: 2 years (required)
Ability to Relocate:
- West Chester, PA 19380: Relocate before starting work (required)
Work Location: In person
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