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Broadband Technician

3 months ago

Rockville, United States E-Business International Full time

**Job title: Broadband Technician**

**Location: Rockville MD**

**Onsite**

**Note: Only W2 or 1099 tax will work for this position**.

**Responsibilities**:

- Work under the direction of Network Services staff as assigned.
- Installing, terminating and testing low voltage cabling (UTP, coax)
- Troubleshooting customer wi-fi devices, confirming power to equipment, conducting performance and reachability tests.
- Diagnose problems with: host network adapters, cabling, routers, switches, wireless access points, and Wi-Fi services.
- Installing, testing, troubleshooting and maintaining Uninterruptible Power Supplies(UPS).
- Create necessary documentation (include network drawings, photographs, white papers and as-builts) on work performed inside the residence.
- Educate customers on how to operate the equipment and service after initial setup to ensure their long-term success with the service.
- Resolve low voltage cabling problems and related use of cable testers, cable trace/ID toners, and other tools.
- Connect customer devices in their homes/residences (desktop computers, laptops, tablets, mobile phones, smart TVs, etc.
- Track, organize and optimize network infrastructure inventory and procure network equipment as required.
- Gather related information as requested by NOC Manager and associates.

**Requirements**:

- Relevant work experience of 8+ years as a Broadband Technician.
- Knowledge of Network technologies to include: TCP/IP, wireless technologies to include routers and access points.
- Knowledge of basic power distribution and protection systems.
- Hands on experience with Network Management Systems a plus.
- Ability to lift 40 pounds.
- Excellent customer service and communications skills.
- Self-starter, ability to work independently and as part of a team.

Pay: $20.29 - $25.76 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Payment frequency:

- 1099 contract

Schedule:

- 8 hour shift

**Experience**:

- Broadband Technician: 8 years (required)

Ability to Commute:

- Rockville, MD 20850 (required)

Ability to Relocate:

- Rockville, MD 20850: Relocate before starting work (required)

Work Location: In person