Membership and Fitness Liaison
2 weeks ago
We have part-time positions available with specific shifts to fill. We open at 5:30 a.m. M-F and 6a.m. on weekends 7 days a week, 364 days a year. We are looking to fill the following:
- Monday through Friday 2:00 p.m. 10:00 p.m.
- Saturday and Sunday 6:00 a.m. 2:00 p.m. AND/OR 2:00 p.m. 10:00 p.m.
This is a good opportunity to sharpen administrative skills as you welcome members and guests, respond to questions, provide directions, and maintain security. If you enjoy interacting with people and are a problem solver, this is the role for you
**Responsibilities**:
- Use Mindbody software to add and/or check in guests, respond to questions, etc.
- Use Salesforce to respond to questions on memberships, upgrades, cancellations, billing, credit cards, etc. Sell or renew memberships. Provide statements of account when requested.
- Learn both Membership and Fitness policies to accurately respond to all questions and concerns.
- Alert appropriate parties (department management or Housekeeping) on facility related matters e.g. towel inventory and presentation, condition of mats and blankets, availability of wipes, etc.
- Stay current on all marketing initiatives and sales promotions.
- Schedule teen evaluations upon request.
- Strong communications skills - verbal and written.
- Ability to handle questions, concerns and challenges with tact, firmness, and a sense of humor.
- Demonstrated ability to multi-task.
- Front desk/reception work history at a health club, spa, or hotel.
- Knowledge of Mindbody and/or Salesforce is a plus.
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