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Staff Support Technician, Med/surg/overflow

4 weeks ago

Evanston, United States Edward-Elmhurst Health Full time

Position Highlights:

- Position: Staff Support Tech - Resource
- Location: Evanston Hospital
- Full Time/Part Time: Resource, as needed
- Hours: 7:00 am to 3:30 pm, 3:00 pm to 11:30 pm, 11:00 pm to 7:30 am
- Required Travel: N/A

What you will need:

- License: N/A
- Education: High School Diploma or equivalent required.
- Certification: N/A
- Experience: No previous experience required

**Skills**:

- Must be able to wear N95 mask/PAPR and other PPE
- Potential exposure to body fluids and other potentially infectious materials, chemicals and other hazardous conditions
- Sitting, walking, standing, pushing pulling throughout the shift
- Walking, bending, stooping, long periods of stationary standing, pushing, pulling, lifting. Must be able to assist with occasional heavy lifting of 100+ pounds

What you will do:

- Responds to the immediate needs of the patient by answering patient call lights promptly and courteously.
- As directed, by RN, makes hourly or more frequent rounds on patients for safety, comfort, and meeting patients’ needs/requests
- Positions, lifts, transfers, and ambulates patients as directed by the RN; use of Safe Patient Handling equipment
- Assist with setting up meals for patients and ordering meals
- Keeps patient rooms tidy, refreshes patient’s linen as need, removes unnecessary equipment and linen
- Assists patient with simple hygiene/comfort measures such as washing hands/face and oral care
- As directed by the RN, transports patient to other departments or when patient being discharge
- When directed by the RN, remains with the patient continuously for patient safety.
- Handles infectious waste and linen according to established hospital procedure
- Adheres to proper infection control standards and hand washing techniques to avoid cross contamination
- Cleans and disinfects unit specific equipment
- Answers phones and/or cover/assist Unit Concierge as needed during the shift
- "Runner" to other departments, when needed to obtain necessary items for patient care
- Providing general information
- Receives and answers incoming calls related to general Covid questions
- Schedules testing appointments
- Screen patients pulse Ox to determine urgency
- Gather patient information for registration to allow patients to return to their vehicles to wait
- Direct traffic efficiently and safely through the drive through
- Screen patients making sure that they are at the right location and have been cleared to be tested
- Gather patient information from vehicles staged in the parking lot for the registrars to be able to complete their workflow

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit


When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website

) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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